Trivial things that make you annoyed beyond expectations?

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Location
Widnes
APologies if I've mentioned this on here more than once, but it really does grind my gears. My ongoing saga with the NHS payroll form continues, and this time I have found the (un-editable) field for "status". I can only choose between single/married/divorced/widowed/civil partnership. Well, the only one of those that is true is "divorced". But that was 8 years ago. Why must I define myself in this way? It is my understanding that insurers ask this because divorcees might be higher risk (obviously we all go around keying our ex's cars, doesn't everyone?). But I don't know how this is still legal, let alone moral, to define someone's status by something they did 8 years ago, and what's the point?

I presume there is a possibility of "complications" due to legal arrangements and stuff like that

but if you defined yourself as "single" then they could have the same problems due to children or whatever

so it does seem pointless

people who have actually worked in areas that use this data might be able to give some proper reason
 

gbb

Squire
Location
Peterborough
Not trivial but..
I got a letter from NACEL / NHS asking me to answer a questionnaire forllowing recent bereavement, focusing on their time In hospital.
Quite annoyed because once through it I hoped there was a section to give some more personal feedback...but no, it's one of those 'dumb' surveys, asks a preset few questions with the usual strongly agree through to strongly disagree...and I call them dumb questions because you just know they're asking the right questions to get the right results
 
Location
Widnes
Not trivial but..
I got a letter from NACEL / NHS asking me to answer a questionnaire forllowing recent bereavement, focusing on their time In hospital.
Quite annoyed because once through it I hoped there was a section to give some more personal feedback...but no, it's one of those 'dumb' surveys, asks a preset few questions with the usual strongly agree through to strongly disagree...and I call them dumb questions because you just know they're asking the right questions to get the right results

contact the hospital via their "customer service" team - it is probably on their website at the bottom

my wife used to work in a local hospital and the complaints and comments team was next to hers
apparently they took comments like yours seriously, as so few people actually said anything and just complained to friends (etc)
but they were constantly trying to improve based on very little data

a proper comments, well-thought-out and expressed, might just help people in the future

Anotehr point is that people who have just "lost someone" often just don;t comment on things like this because they have otehr things to deal with
So every comment/complaint they got was very valuable to them in trying to improve


That was her hospital - others differ but you never know
 

gbb

Squire
Location
Peterborough
contact the hospital via their "customer service" team - it is probably on their website at the bottom

my wife used to work in a local hospital and the complaints and comments team was next to hers
apparently they took comments like yours seriously, as so few people actually said anything and just complained to friends (etc)
but they were constantly trying to improve based on very little data

a proper comments, well-thought-out and expressed, might just help people in the future

Anotehr point is that people who have just "lost someone" often just don;t comment on things like this because they have otehr things to deal with
So every comment/complaint they got was very valuable to them in trying to improve


That was her hospital - others differ but you never know

Yes, the hospital staff were (on the whole) brilliant but inevitably there were 'fustrations' particually with day to day communication. Nothing too major but did cause irritation and confusion during my wife's stay there.
I just came away from the survey with a comparison to my former works surveys, they were heavily weighted to illicit favourable comments on the good stuff...no mention of the problems staff / people faced day to day.
 
Location
Widnes
Yes, the hospital staff were (on the whole) brilliant but inevitably there were 'fustrations' particually with day to day communication. Nothing too major but did cause irritation and confusion during my wife's stay there.
I just came away from the survey with a comparison to my former works surveys, they were heavily weighted to illicit favourable comments on the good stuff...no mention of the problems staff / people faced day to day.

Hospitals are difficult

When my mother-is-law died she had been treated badly by the hospital
basically ignored as an alcoholic
when she hardly drank at all and just happened to have liver cancer so was put in the ward with the people who had destroyed their own liver with drink

But it certainly meant that her treatment was not taken seriously until we got through to someone and got her moved to another ward

But it was all so upsetting to my wife that she couldn;t face making a complaint

so the people trying to improve the place and how it works did not hear about that
so every comment/complaint is worth far more than in normal circumstance because they get even fewer important comments than normal companies
 
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