PaulSB
Legendary Member
- Location
- Chorley, Lancashire
Direct debit, they can take what they like ,it's upto you to argue it.
Standing order they cant
No this is incorrect. If the contract is for a fixed monthly direct debit the amount can only be varied by cancelling the DD and setting up a new one to which the customer can agree or not.
If a variable DD is set up, often with credit cards or phones, the supplier can only take the amount after informing the customer of the amount to be taken and on which date.