cougie uk
Guru
I was asked to sort out my MiL's virgin media account a few months ago - they were charging her for a mobile that wasn't in use and an extra box etc....
Took me a good while to sort out. PITA but we got there.
Mobile bill came through today + £30 of calls for the pleasure of dialling them for just less than 30 minutes.
To add insult to injury - I'm on Virgin myself but our landline number has somehow changed its number - thanks VM. I guess if I had used that I wouldn't have paid - but doesn't everyone use mobiles nowadays ?
£60 an hour for customer service. I bet the guys in India aren't seeing that.
Took me a good while to sort out. PITA but we got there.
Mobile bill came through today + £30 of calls for the pleasure of dialling them for just less than 30 minutes.
To add insult to injury - I'm on Virgin myself but our landline number has somehow changed its number - thanks VM. I guess if I had used that I wouldn't have paid - but doesn't everyone use mobiles nowadays ?
£60 an hour for customer service. I bet the guys in India aren't seeing that.