Hi,
Had a nightmare journey last night with my front refector falling off, my chain braking, then discovering I had a puncture as well, while trying to fix my chain in the dark at 22:00.
I have a Boardman MTB\HT I bought 4 weeks ago and gave up with Halfords not assembling it correctly or able to get the gears to change up or the brakes to work. Anyhow last night the chain broke so I had to remove the link to get me home. I took it into Halfords this lunchtime regarding the chain braking and they reported that maybe one of the links was manufactured incorrectly (Im not ruling this out) but they reported that the chain would have been too long on this bike origionally, so removing the link made it the correct length now, so.... didn't have to do anything but send me on my way without replacing or fixing a new link to the chain. (They did run the gears up and down once)
My question is why would Boardman provide a new bike that had an incorrect length chain or is what Halfords reported incorrect or is there a margin of acceptable length on chains which means removing a link would not make a difference.
If anyone with more bike experience could answer i'd appreciate it.
Thanks.
Had a nightmare journey last night with my front refector falling off, my chain braking, then discovering I had a puncture as well, while trying to fix my chain in the dark at 22:00.
I have a Boardman MTB\HT I bought 4 weeks ago and gave up with Halfords not assembling it correctly or able to get the gears to change up or the brakes to work. Anyhow last night the chain broke so I had to remove the link to get me home. I took it into Halfords this lunchtime regarding the chain braking and they reported that maybe one of the links was manufactured incorrectly (Im not ruling this out) but they reported that the chain would have been too long on this bike origionally, so removing the link made it the correct length now, so.... didn't have to do anything but send me on my way without replacing or fixing a new link to the chain. (They did run the gears up and down once)
My question is why would Boardman provide a new bike that had an incorrect length chain or is what Halfords reported incorrect or is there a margin of acceptable length on chains which means removing a link would not make a difference.
If anyone with more bike experience could answer i'd appreciate it.
Thanks.