classic33
Leg End Member
Repeated text messages from a hospital with regards an apointment. Only its not for myself.
Earlier this month text messages were received with regards an appointment. My only response by text was what appointment & for who. This led to a message being left on the answerphone that the appointment was for somone else, who lives over 200 miles from me. In this message I'm told who(name supplied) the appointment was for & what it was for, department wise.
Phoning back on the number that had been left to inform them that they had the wrong telephone number, also that this was not the first time this had happenned. As on the previous occasion. I gave them the number that they had called & informed them that it didn't belong to the person they were trying to contact. What they did next suprised me & caught me off guard. The person taking the call proceeded to read out the landline number of the person to me. Obviously not my number so I informed them of this.
They then proceeded to give out the contact details of the next of kin. Name & two contact numbers, but no address. If I'd a pen & paper at the time I'd have written them down. The thought did cross my mind, but they were not my details so why would I need them, other than to prove what had been released without checking first. Phone a second time, on a seperate number given by them, to get the issue resolved.
Person I spoke to was a manager. They then proceed to tell me why the person they have spoken to, on my number, was being contacted in the first place. Its a pre-admission appointment, prior to an operation on the other persons hip.
When this happenned earlier this year, with the same hospital & others along the South coast. The appointments were to see a gynacologist(I was pregnant it appears) & others for appointments at a Dependency Unit!!(What is one?)
So because of a wrong number, so I say. I now have the persons name, address & telephone number. Also the contact details of their next of kin. Oh & the date of the appointment & hospital admission date. They insist that the records are correct & the number isn't mine.
Earlier this month text messages were received with regards an appointment. My only response by text was what appointment & for who. This led to a message being left on the answerphone that the appointment was for somone else, who lives over 200 miles from me. In this message I'm told who(name supplied) the appointment was for & what it was for, department wise.
Phoning back on the number that had been left to inform them that they had the wrong telephone number, also that this was not the first time this had happenned. As on the previous occasion. I gave them the number that they had called & informed them that it didn't belong to the person they were trying to contact. What they did next suprised me & caught me off guard. The person taking the call proceeded to read out the landline number of the person to me. Obviously not my number so I informed them of this.
They then proceeded to give out the contact details of the next of kin. Name & two contact numbers, but no address. If I'd a pen & paper at the time I'd have written them down. The thought did cross my mind, but they were not my details so why would I need them, other than to prove what had been released without checking first. Phone a second time, on a seperate number given by them, to get the issue resolved.
Person I spoke to was a manager. They then proceed to tell me why the person they have spoken to, on my number, was being contacted in the first place. Its a pre-admission appointment, prior to an operation on the other persons hip.
When this happenned earlier this year, with the same hospital & others along the South coast. The appointments were to see a gynacologist(I was pregnant it appears) & others for appointments at a Dependency Unit!!(What is one?)
So because of a wrong number, so I say. I now have the persons name, address & telephone number. Also the contact details of their next of kin. Oh & the date of the appointment & hospital admission date. They insist that the records are correct & the number isn't mine.