Worst rated High Street shops.

[Cycleops]

In a recent which survey Halfords /Cycle Republic came near the bottom of the best/worst shops on the high street, beaten to the worst spot by WH Smith.
http://www.bbc.co.uk/news/business-44274654
Would have been your experiences shopping there?

 

[classic33]

Evans, can depend on which shop. Some don't seem to care.

ToysRUs are now no longer here.

 

[User10119]

I was wondering which high street Evans, myself. I do a lot more shopping in the one that doesn't sell bikes, myself.

 

[Drago]

It'll be the clothes shop. The cycle shop is called Evans Cycles.

 

[alicat]

I really don't like WH Smith.

Over the top prices at railway stations etc. Hard to buy a cheap biro - and they are a stationer's ffs.

Long queues with one staffed till only. The queue snakes around lots of things they are trying to get me to buy that I don't need or want. Then when I get to the till they are always giving me vouchers off a future spend and hassling me to buy a bar of chocolate for a £1. Same on the self-service tills. Shame their only competition is the independents.

 

[annedonnelly]

I stopped going into WH Smith in Blyth a few years ago. The customer service is terrible - four staff mucking about trying to get a lottery machine to work while no-one is serving the queue of customers; a customer told that "the Metrocentre shop might have it" but no offer to try to contact the shop to find out.

It won't be a surprise if they go out of business.

 

[Jimidh]

The problem with W H Smiths is that everything they do whether it be books, cards, stationery there is some else doing it better on the High Street.

I can’t see them lasting in the long term.

 

[midlife]

the Whsmiths in Perterbrough city centre has the Post Office inside, so decent footfall trade but most things seem a bit expensive. customers service depends on as much as the customer as well as the staff, I've never had an issue and the staff were fairly pleasant.

I think that's why the one here in Carlisle is still trading, the main post office closed down and relocated there a few years ago.

Lovely looking big old post office is now a posh hotel I think.

 

[Levo-Lon]

I think its the Staff , poor training and low pay, disinterested..
Most shops suffer this from time to time.

 

[Vapin' Joe]

I haven't been able to see the point of WH Smith for years. Their range of books is not a patch on what it used to be and everything else they sell can be bought cheaper elsewhere, and not just by going online.

 

[NorthernDave]

I really don't like WH Smith.

Over the top prices at railway stations etc. Hard to buy a cheap biro - and they are a stationer's ffs.

Long queues with one staffed till only. The queue snakes around lots of things they are trying to get me to buy that I don't need or want. Then when I get to the till they are always giving me vouchers off a future spend and hassling me to buy a bar of chocolate for a £1. Same on the self-service tills. Shame their only competition is the independents.

This just about covers it for me too - and the examples of price gouging at their stores within hospitals hasn't done them any favours either.

 

[Lullabelle]

We have used WH Smith off and on over the years, never met a rude member of staff all have been polite and professional.

 

[TVC]

The problem with W H Smiths is that everything they do whether it be books, cards, stationery there is some else doing it better on the High Street.

I can’t see them lasting in the long term.

This.

Poorly organised and confused. They try to sell everything resulting in them selling nothing very well.

 

[Beebo]

WHSmiths have filled the void left by Woolworths. They sell everything, badly.
They will go the same way.

 

[PaulSB]

When I was a child, 50+ years ago, it was a treat to be allowed to catch the No.18 bus to the nearest town to spend my Christmas or Birthday book tokens.

I stopped using W H Smith when they started forcing chocolate down the nation’s throat. Our local WHS has taken on the post office. It’s now totally rammed with PO customers in a random queue. I go to a village PO instead now.

My local Halfords is generally good for my admittedly limited motoring needs. Customer service is fine. The only time I take my bike in is to park it inside if I’ve forgotten my lock!!!!!