Ste T.
Guru
Haha
Worst rated High Street shops.
- Thread starter Cycleops
- Start date
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Tin Pot
Guru
No problem with Lush, problem with thinking it’s the best shop out there.
It’s really just a poll on the popularity of chain brands.
Illaveago
Guru
- Location
- Chippenham,Wiltshire.
I was only thinking of WH Smith's this morning and what the experience is like when I go in there . I used to go in there for magazines, aeroplane, motorbike and model making or anything which takes my interest . The magazine's used to be in an area with plenty of space and was near the entrance but over the years has gradually moved and is now deeper inside the shop in a confined area. It is as if they are selling magazines that should be sold in brown paper bags .
Smith's used to sell interesting books. I have quite a few on my shelves. I haven't bought any in there for a long time , mainly due to the fact that the shop is too cramped .
I am beginning to wonder the reason why a lot of high street shops are failing is due to them being bought and sold so many times by people who did not have the money to buy them and leaving them with a huge debt burden which they have difficulty in maintaining .
Smith's used to sell interesting books. I have quite a few on my shelves. I haven't bought any in there for a long time , mainly due to the fact that the shop is too cramped .
I am beginning to wonder the reason why a lot of high street shops are failing is due to them being bought and sold so many times by people who did not have the money to buy them and leaving them with a huge debt burden which they have difficulty in maintaining .
Salty seadog
Space Cadet...(3rd Class...)
That was certainly the case for Toys R Us https://www.bloomberg.com/news/arti...offrey-the-giraffe-the-last-days-of-toys-r-us
Vapin' Joe
Formerly known as Smokin Joe
- Location
- Bare headed cyclist, Smoker
And who also did not really understand the business or what their core customer base wanted. Homebase is a case in point.
That thing you did there.
It didn't go unnoticed by me.. ..
Nor me.
Business overheads are way to expensive.
classic33
Leg End Member
It's another newsagent chain now in charge of their magazine/paper layout. Before it used to be their own staff doing it.
Globalti
Legendary Member
Shop surveys are nonsense because consumers' opinions are formed by a recent good or bad experience, which is the result of their interaction with a member of staff. One short-tempered staff member can create a lasting bad impression and one efficient or helpful staff member can create a good impression.
This is the reason why restaurant reviews have to be read with care, especially in Britain where waitering is a poorly-paid and unskilled job.
This is the reason why restaurant reviews have to be read with care, especially in Britain where waitering is a poorly-paid and unskilled job.
Electric_Andy
Heavy Metal Fan
- Location
- Plymouth
Sports Direct and Halfords specifically - it seems they don't train enough in customer service skills, or employ the wrong people who don't care. Most of the staff seem to be young lads, I guess because they don't have to pay under 21's as much. it's not that they're rude, but it's things like standing around chatting and not being attentive to a customer which seems really unprofessional. And also when you ask about something they might say "I don't know", which isn't really rude but it's not what you'd expect in shops of old.
perhaps these days staff are just there to get things from the back warehouse, and run things through the till. You can't really blame the staff if customer care is not ingrained in them from day 1.
perhaps these days staff are just there to get things from the back warehouse, and run things through the till. You can't really blame the staff if customer care is not ingrained in them from day 1.
Black Sheep
Guru
- Location
- Rammy
I don't mind smiths, although I only seem to buy chocolate oranges in there at Christmas when they are on offer.
Can not stand Argos and don't understand how they are still in business.
It's like Amazon but with additional pointless queuing
If you have not ordered online then you queue to use the little machine to check it's in stock, if you are lucky then it is, then you queue at the tip, then you queue while they bring the wrong item out, then when they bring the correct one out it either does not match the description in the catalogue and so it useless and doesn't fit or it's been used and returned
Trying to take something back and you are told there's a re-stocking fee, despite the fact that the blind or fire guard you bought said in the catalogue that it was the right size for your window / fire place and this one is a foot short.
If you have ordered and paid online then you queue for the ticket to be checked before queueing to collect it.
last 12 items I bought from Argos, across about 8 different stores in different parts of the country have had issues, stopped working quickly or were incorrectly described in the catalogue
Can not stand Argos and don't understand how they are still in business.
It's like Amazon but with additional pointless queuing
If you have not ordered online then you queue to use the little machine to check it's in stock, if you are lucky then it is, then you queue at the tip, then you queue while they bring the wrong item out, then when they bring the correct one out it either does not match the description in the catalogue and so it useless and doesn't fit or it's been used and returned
Trying to take something back and you are told there's a re-stocking fee, despite the fact that the blind or fire guard you bought said in the catalogue that it was the right size for your window / fire place and this one is a foot short.
If you have ordered and paid online then you queue for the ticket to be checked before queueing to collect it.
last 12 items I bought from Argos, across about 8 different stores in different parts of the country have had issues, stopped working quickly or were incorrectly described in the catalogue
