I was hoping some of you wise people could give some advice. My poor wife got knocked off her bike this morning. She stopped at a junction and a van went into the back of her. Van driver (who works for the local council) admitted it was his fault and she has his details, along with a big swollen elbow, a few cuts, and a knackered bike. No witnesses stopped. She says her elbow isn’t ‘too bad’ and doesn’t think she needs to go to hospital. The bike is at a Cyclesurgery and the damage will be assessed. Sounds like a minimum of a new back wheel, mudguard, and rack, and it sounds possible that the frame could have been knocked out of true.
It seems obvious that she should be able to make a claim against the council for the cost of repairs/new bike but I just wanted to ask if anyone knows the correct procedure, so we do everything we should do. Should she report the accident to the police? Any advice would be gratefully received.
It seems obvious that she should be able to make a claim against the council for the cost of repairs/new bike but I just wanted to ask if anyone knows the correct procedure, so we do everything we should do. Should she report the accident to the police? Any advice would be gratefully received.