To be fair though, a lot of that is that their touchscreen tech is piss poor compared to the competitors.VW have also listened and are reversing their decision.
My ID4 already has manual controls as well as touchscreen for air con, but you can't see them in the dark and they are not distinct - just a shiny bar.
Also they don't allow you to control the seat and steering wheel heater.
To turn off the steering wheel heating you have to tap the air con icon, then switch to tab 2 and then reach to the far side of the screen to tap the steering wheel icon once, twice or thrice depending on the heat setting it is on. It's clearly been designed for left hand drive cars and not adjusted for the UK.
It's just bad design. I've driven both the Leaf and the Tesla where clearly end user testing was actually done.