They are a LBS to me, but I have never used them. I did hear from a club member that they refused to refund his £35 www.bikefitting.comcost, which I believe is a refundable expense if a bike is subsequentially purchased from the participating shop, probably for that reason alone I wouldn't use them.
Bought Mrs D's Lemond from them about 18 months ago, which they ordered in after a fitting (didn't have to pay for the fitting). Happy with the service and got about 150 quids worth of extra's with the points thing.
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