Been nit picky ?

[Drago]

Who cares what someone else thinks? This is a business matter, not a mass cuddle by the Moonies.

 

[Smokin Joe]

Who cares what someone else thinks? This is a business matter, not a mass cuddle by the Moonies.

Quite right. And you'd never be happy with it, it would constantly bug you. Arse end of the last century I bought a Cannondale CAD2 from a well known and respected shop. I must have had it six months before I had cause to up end it and discovered a series of hefty scratched under the bottom bracket. It was too late to complain and the damage was out of sight anyway, but even though I got some car touch up paint that was an almost exact match I was more than annoyed and certainly would not have accepted the bike like that.

 

[rideswithmoobs]

I agree with @Smokin Joe & @Drago im not happy with it and the thing that makes me feel bad is that it's such a small area of damage. Suck it up and return bike. They have others on the shop floor so could just swop it and swop the wheels over as I had them converted to tubeless

 

[goody]

Thatt van is CLEAN!!! Can we have more photos of it please.

 

[Pale Rider]

Take it back by all means, but consider the longer term first.

Very easy for us to urge you to go to war because we won't have to deal with the consequences.

If the relationship with the shop breaks down catastrophically that could put you in a difficult position for any warranty claims in future.

Is having the shop on side of use to you in other respects?

Warranty may not be a problem if there's another Whyte dealer in striking range, but this is a case where you want to be careful not to cut off your nose to spite your face.

 

[rideswithmoobs]

Thatt van is CLEAN!!! Can we have more photos of it please.

It's my T30 transporter highline. Every home should have one.

 

[rideswithmoobs]

Take it back by all means, but consider the longer term first.

Very easy for us to urge you to go to war because we won't have to deal with the consequences.

If the relationship with the shop breaks down catastrophically that could put you in a difficult position for any warranty claims in future.

Is having the shop on side of use to you in other respects?

Warranty may not be a problem if there's another Whyte dealer in striking range, but this is a case where you want to be careful not to cut off your nose to spite your face.

This is my feelings exactly. Yes the bike has an issue but the shop is one of the biggest around and I wouldn't want to not have a good relationship with them. On the other hand I'm just one of thousands of customers who grace their doors and I doubt they would be so worried about upsetting me in such a manner

 

[djb1971]

It's a bummer but just go and ride the crap out of it.
If it was a dent, it'd go back. You're going to chip it on the next one anyway when you adjust the post.

One tumble, it'll be scratched or chipped.
a fast ride over loose stuff, it'll be scratched or chipped.
if it slides over after resting it against the pub wall after a day of riding it, it'll be scratched or chipped.

 

[rideswithmoobs]

It's a bummer but just go and ride the crap out of it.
If it was a dent, it'd go back. You're going to chip it on the next one anyway when you adjust the post.

One tumble, it'll be scratched or chipped.
a fast ride over loose stuff, it'll be scratched or chipped.
if it slides over after resting it against the pub wall after a day of riding it, it'll be scratched or chipped.

All true but would you pay good money to buy it chipped or if it had fallen over whilst been preped for sale in the workshop and chipped wound you say "no worries it's fine I will still pay full whack and take it mate "

 

[djb1971]

just take it back if you're bothered by it. Don't keep fluffing about it.

Either keep it or take it back. Keep it and have it touched in or take it back and take no shoot. I've had bikes with the odd chip and not bothered, you can't see it when you're sat on it. If you have another it'll probably do the same thing.

If it bothers you to the point you can't forget about it, stop asking people if it's being too picky

 

[rideswithmoobs]

just take it back if you're bothered by it. Don't keep fluffing about it.

Either keep it or take it back. Keep it and have it touched in or take it back and take no shoot. I've had bikes with the odd chip and not bothered, you can't see it when you're sat on it. If you have another it'll probably do the same thing.

If it bothers you to the point you can't forget about it, stop asking people if it's being too picky

If me asking on a public forum for input and ideas bothers you so much then dont read it.

 

[djb1971]

You asked and have had answers. My reply meant that only you can decide if it bothers you, others would keep it and others would return it.

I actually couldn't give a toss either way.

 

[rideswithmoobs]

You asked and have had answers. My reply meant that only you can decide if it bothers you, others would keep it and others would return it.

I actually couldn't give a toss either way.

Yeah some would keep some would return but it's useful to read people's take on things, ideas, arguments and reasoning.

 

[glasgowcyclist]

I just feel bad because I like the shop and riding around there and feel embarrassed going back in future.... oh look it's that picky twat who whinged about his new bike

And if you accept their, frankly, crap handling of your complaint, they'll see you forever as that twit of a customer who they can fob off with any old rubbish.

They've made it clear that they don't value your future custom so don't have any qualms about insisting on a proper resolution.

 

[rideswithmoobs]

And if you accept their, frankly, crap handling of your complaint, they'll see you forever as that twit of a customer who they can fob off with any old rubbish.

They've made it clear that they don't value your future custom so don't have any qualms about insisting on a proper resolution.

Now that's a fair point indeed