Willam
Über Member
Not saying they won't take it back, not really asked but will do tomorrow and take it from there. I don't see how they can refuse to take it further really. I just feel bad because I like the shop and riding around there and feel embarrassed going back in future.... oh look it's that picky twit who whinged about his new bike
better that then "there's the mug that let us paint some nail varnish on his £1700 bike".
but saying that, I work in retail customers that stick up for themselves don't get slagged off, we are customers too and wouldn't put up with that ourselves so wouldn't slag a customer off for it either, all you are getting is the company line, what's cheaper for them, the shop assistant is only doing what they are told to, fob off those that'll take it.
And if they are the type of shop that slags off customers for this sort of thing, then maybe it's not such a good shop, you're not meant to keep them happy!
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