Been nit picky ?

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kiriyama

Senior Member
It would annoy me for a week. But by then I would have chipped scratched dented the rest of it! Ha!

Bit poor for a brand new bike, but judging by the other responses it looks like a fault with that model and if you get a replacement the same thing will probably happen within a month. So if it's something that you can't live with I would find a different bike.
 

PeteXXX

Cake or ice cream? The choice is endless ...
Photo Winner
Location
Hamtun
It's a shame that it wasn't spotted when you collected the bike, or was it mail order?
 

gbb

Squire
Location
Peterborough
It would annoy me for a week. But by then I would have chipped scratched dented the rest of it! Ha!

Bit poor for a brand new bike, but judging by the other responses it looks like a fault with that model and if you get a replacement the same thing will probably happen within a month. So if it's something that you can't live with I would find a different bike.
My first reaction was no, not good enough for a new bike to arrive like that.
TBF Kiriyamas post may be true as well. Perhaps If OP could think the same, will the bike shop will touch it up and provide some spare paint for the future.
 
No one would accept a new car like that, why should you put up with it on a bike? And if it is a common fault I'd have it replaced with a different make.

If you anyone doesn't mind the odd chip and scratch they are better saving money and buying second hand. New, you want it 100%.
 
OP
OP
rideswithmoobs
Location
North West
The shop have put lacquer over it as it's a matt paint they don't have or Whyte provide. They said if it worsens then can go the warranty root but as it stands they will do nothing. None of the other bikes in the shop were like it but guess I'm too soft and just accepted it.
 

screenman

Squire
[QUOTE 4503204, member: 45"]It's a poor paint job.[/QUOTE]

I agree, in fact I would go further and say it is a design fault.
 

screenman

Squire
No one would accept a new car like that, why should you put up with it on a bike? And if it is a common fault I'd have it replaced with a different make.

If you anyone doesn't mind the odd chip and scratch they are better saving money and buying second hand. New, you want it 100%.

Give me a chipped bike with a large discount over a second hand one with worn out components.

You may be suprised how many new cars I worked on last month, it certainl goes past double figures..
 
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gbb

Squire
Location
Peterborough
No one would accept a new car like that, why should you put up with it on a bike? And if it is a common fault I'd have it replaced with a different make.

If you anyone doesn't mind the odd chip and scratch they are better saving money and buying second hand. New, you want it 100%.

This was my original thought (posted as such but deleted and rethought it based on Kiriyamas thoughts...)
As always, we can have different ideas about what's OK and not. I'd be unhappy at first but then as kiriyama says, personally I'd probably forget obout it after a week.
Based on that, I'd almost certainly push for a discount, that then partly satisfies the quite rightly disappointing blemish in the finish.
In my opinion, touched up paint looks worse than the original chipped paint.

Hmmmm., that can be true too.

OPs decision ultimately comes down to the following...
Not prepared to accept whatsoever....demand a refund and as it seems a common fault, change bike to something else altogether.
Disappointed but accept in a couple weeks you'd forget all about it...push for a discount and perhaps a touch up...or get it replaced and hope the next one is perfect.

Then, this kind of thing annoys me. It's a circa £1500 bike with a known fault. As long as people keep buying them, the manufacturers are getting away with it in a sense. How many times have I heard people buying Spesh or Giant bikes for instance that complain about poor stock wheels...unless people stop buying them, the problem will never get sorted.
 
View attachment 147042

So here is picture of integral seatpost clamp area on new bike with chipped paint. Am I been too picky taking it back to shop for it and seatpost sounds like it has grit inside when I adjusted height it's not smooth at all.
I collected the Whyte 905 yesterday
Time for an anecdote I think. Needing to raise some money quickly I decided to sell my Arai TT 2014 helmet. It sold almost immediately on Ebay for a good price. Lovely I thought got the money I needed.
Posted it to buyer and shortly after he received it got a phone call from him saying he wasn't happy as it wasn't in the condition I described it as.
Now I stipulated " no returns " but do you know what even though its cost me money in posting it back to me and I am going to have to pay extortionate fees both to Ebay and Paypal because the fella wasn't happy I refunded him his money, thankfully he's an honest fella too as I have still to receive it back, but my point is whoever sold you the bike like that should without any hesitation offer you a full refund.If they don't then make sure you let us and everyone else know.
 
OP
OP
rideswithmoobs
Location
North West
I would not accept that if the flaw was something that annoyed me. You bought it new and you are entitled to expect it to be in new condition.

I checked all the other Whyte bikes in the shop whilst I waited and none showed chipped paint. Problem is I accepted the reason and lacquer coating as in their experience Whyte would not do anything about it. Feel a dick if I went back again now
 
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