Ming the Merciless
There is no mercy
- Location
- Inside my skull
Even your powder is fake as it should be PTFE aka Teflon
Comments On - Found a Bargain? Do Tell.
- Thread starter IanSmithCSE
- Start date
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Even your powder is fake as it should be PTFE aka Teflon
Milzy
Guru
My bad. :/
Can you raise it with OnBuy. Might get your money back.
lazybloke
Considering a new username
- Location
- Leafy Surrey
Something wrong with bikebargains.co.uk. I saw a Tiagra groupset offer for £130 a few days ago, it w as s a dead wiggle link but is still listed today.
Milzy
Guru
So did I. Used that gruppo on holiday I was impressed at that price point.
OP
OP
IanSmithCSE
Guru
- Location
- Worcester, Worcestershire
Good morning,
@Boopop - https://www.cyclechat.net/threads/found-a-bargain-do-tell.16260/post-7080947
I had a similar issue, https://www.cyclechat.net/threads/m...butor-into-administration.290871/post-7076437 and I wouldn't be suprised if they refused to accept the returns and argue that what they sent fufilled the order as that is what they did with me.
Your card company will probably expect that you to have tried to resolve the situation so you may have to go through the motions of having a discussion.
I also ordered two tyres, they sent one, but they did send the second after I informed them, the other 9 orders they got right.
It may be that the person writing the description doesn't realise that wheelset has a meaning in cycling beyond what a set means in more general terms. But mentioning the cassette size is problematical for them if they plan to send front wheels as it is not relevant.
I haven't been contaced by John Pye since making the chargeback, nor did they cancel my account or anything else. So I suspect that they regard this as just part of the cost of doing business and it is cheaper to ignore and accept chargebacks. As they won't respond I still have the two front wheels and can't arrange their return.
Bye
Ian
@Boopop - https://www.cyclechat.net/threads/found-a-bargain-do-tell.16260/post-7080947
I had a similar issue, https://www.cyclechat.net/threads/m...butor-into-administration.290871/post-7076437 and I wouldn't be suprised if they refused to accept the returns and argue that what they sent fufilled the order as that is what they did with me.
Your card company will probably expect that you to have tried to resolve the situation so you may have to go through the motions of having a discussion.
I also ordered two tyres, they sent one, but they did send the second after I informed them, the other 9 orders they got right.
It may be that the person writing the description doesn't realise that wheelset has a meaning in cycling beyond what a set means in more general terms. But mentioning the cassette size is problematical for them if they plan to send front wheels as it is not relevant.
I haven't been contaced by John Pye since making the chargeback, nor did they cancel my account or anything else. So I suspect that they regard this as just part of the cost of doing business and it is cheaper to ignore and accept chargebacks. As they won't respond I still have the two front wheels and can't arrange their return.
Bye
Ian
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OP
OP
IanSmithCSE
Guru
- Location
- Worcester, Worcestershire
Good morning,
In the last few days they removed my account's ability to bid, but still haven't contacted me regarding the wheel issue.
I don't resent them cancelling/suspending an account of someone who did a card charge back but as I have been getting invoice and out bid emails I know they do have the correct email address.
So will they now move on to paper and stamps and solicitors or just leave it at that, only time will tell?
I do still have a couple of items paid for but not yet delivered, but these are well within the normal delivery timescale
Bye
Ian
In the last few days they removed my account's ability to bid, but still haven't contacted me regarding the wheel issue.
I don't resent them cancelling/suspending an account of someone who did a card charge back but as I have been getting invoice and out bid emails I know they do have the correct email address.
So will they now move on to paper and stamps and solicitors or just leave it at that, only time will tell?
I do still have a couple of items paid for but not yet delivered, but these are well within the normal delivery timescale
Bye
Ian
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albion
Guru
- Location
- South Tyneside
It is as much the holding company I think.
Caused by cough cough with a C, and B which that often stiff thing you push open when you Leave.
Credit card payment is a must though.
Caused by cough cough with a C, and B which that often stiff thing you push open when you Leave.
Credit card payment is a must though.
Milzy
Guru
For sure, think you can pay with PayPal so that should be secure too.
albion
Guru
- Location
- South Tyneside
Paypal 'attempt a refund' whereas credit cards guarantee stuff, but over £100 I believe.
Paypal is little use when the seller has gone.
Boopop
Guru
Huh, I wonder why we had different experiences. They took a while to get back to me, and I called the Pye centre (or whatever they're called!) a couple of times to chase up what was happening. Anyway, eventually they did look in to it, owned up to their mistake, and the front wheels are being collected tomorrow via DPD. I just need to tape the box up. Sorry you didn't have a better experience.
OP
OP
IanSmithCSE
Guru
- Location
- Worcester, Worcestershire
Good morning,
I have no idea why the response was different, initially I wondered if someone had pressed the "issue resolved button" by mistake, they are shipping a lot of orders and SNAFUs happen
, but this doesn't account for not following up a charge back.
It could also be that I was one of the early complainers and they thought; what's he on about. Maybe as more people complained for the same reason it dawned on them that there was an issue with the wording.
Whatever they lost on the wheels has been more than offset by the fact that I have been the 2nd highest bidder on a number of items so not only can I not buy anything else but the sale price of a number of items was probably higher than it would have been had I not bid.
If they don't respond to the latest use of the Contact Us form telling them that they need to arrange collect the wheels and raise a new invoice as the chargeback also covered a non disputed item then I have spent as much time trying to resolve this as I want to...... and will have 2 front wheels for free that I have no use for.
It is surprising that the site doesn't have a message feature as it is much easier to track issues when they are all in one place rather than in separate emails.
Bye
Ian
I am pleased that it was resolved for you, have you had a refund, been promised a refund or are they shipping some rear wheels?
I have no idea why the response was different, initially I wondered if someone had pressed the "issue resolved button" by mistake, they are shipping a lot of orders and SNAFUs happen
, but this doesn't account for not following up a charge back.It could also be that I was one of the early complainers and they thought; what's he on about. Maybe as more people complained for the same reason it dawned on them that there was an issue with the wording.
Whatever they lost on the wheels has been more than offset by the fact that I have been the 2nd highest bidder on a number of items so not only can I not buy anything else but the sale price of a number of items was probably higher than it would have been had I not bid.
If they don't respond to the latest use of the Contact Us form telling them that they need to arrange collect the wheels and raise a new invoice as the chargeback also covered a non disputed item then I have spent as much time trying to resolve this as I want to...... and will have 2 front wheels for free that I have no use for.
It is surprising that the site doesn't have a message feature as it is much easier to track issues when they are all in one place rather than in separate emails.
Bye
Ian
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OP
OP
IanSmithCSE
Guru
- Location
- Worcester, Worcestershire
Good morning.
https://www.cyclechat.net/threads/found-a-bargain-do-tell.16260/post-7107558
I would be sympathetic to sorry you can't shop as your browser only supports an obsolete security protocol that would be my problem but not to search doesn't work, expanders don't open and pictures don't load.
Sure I could spend a few hundred quid replacing my phone with one that works with their sales tool
but I am not going to.
Bye
Ian
https://www.cyclechat.net/threads/found-a-bargain-do-tell.16260/post-7107558
That's a philisopical question and is why I added the It's like going back to the 1990s.
- Is it my end because I am using an iPhone 5s?
- Is it their end because they don't support the Safari browser on that model?
I would be sympathetic to sorry you can't shop as your browser only supports an obsolete security protocol that would be my problem but not to search doesn't work, expanders don't open and pictures don't load.
Sure I could spend a few hundred quid replacing my phone with one that works with their sales tool
but I am not going to.Bye
Ian
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