Credit card rebilling

Discussion in 'CycleChat Cafe' started by gf1959, 20 Aug 2012.

  1. gf1959

    gf1959 Active Member

    Hi all,hopefully someone might know about this;

    If some organisation auto-rebills your credit card,without even warning you first,what do you
    do if you can't cancel it? In this case a provided phone number which nobody ever answers.
    Will a credit card company allow you to cancel the rebilling,or will you have to cancel the
    card,or just say it's stolen?
    I'm assuming once a card is stopped,then no one can take money from it,even when
    they try to rebill it?
    I won't be making this mistake again....
    Cheers,
    Geoff
     
  2. Trekvet

    Trekvet Member

    Location:
    Westbury, Wilts.
    I should imagine; if you say your card is lost/stolen then they will cancel it, and if you say it is in some way, in your opinion, being mis-used then they will cancel it. Cancel/stop it same thing, the time and date recorded you are safe from that minute. You are their costumer and they would risk losing you if they didn't act on your wishes/instructions. 'Least that my opinion (of how mine works).
     
  3. phil_hg_uk

    phil_hg_uk I am not a member, I am a free man !!!!!!

    Have a look here -> CLICK ME for some advice.
     
  4. Flying Dodo

    Flying Dodo It'll soon be summer

    Continuous payments on credit cards are an incestuous thing. I've had a card cancelled (as I'd mislaid it), and a new card issued, with a new number, and found the credit card company moved across automatically the auto payments from the old card.

    Technically, the provider has to cancel the arrangement with the credit card company, so what you should do is write a letter to the company which is collecting the payment, telling them you don't want their services, and they should stop collecting any money. Send a copy of that letter to your credit card company telling them not to honour any further requests for funds.
     
  5. yello

    yello Legendary Member

    Location:
    A French desert
    They do indeed, and you can appreciate why. Otherwise people could report a lost/stolen card just after making big purchase. You have to contest the transaction. In fairness, it's usually a straightforward procedure - ime at least.
     
  6. OP
    OP
    gf1959

    gf1959 Active Member

    Thanks all,i guess i'll have to ring nationwide and hope they can stop it,hope this doesn't prove a nightmare.
     
  7. OP
    OP
    gf1959

    gf1959 Active Member

    I've just phoned n/wide and explained the problem,the guy said the easiest way is to cancel the card
    and they'll issue a new one,with new number,so i agreed to that.
    He still couldn't totally guarantee this will stop any payments,but they will dispute it if it happens.
    In the meantime i should keep trying to phone the company myself,fruitless so far.
     
  8. phil_hg_uk

    phil_hg_uk I am not a member, I am a free man !!!!!!

    This sort of thing is the biggest problem I have with using credit cards for reccuring payments, the banks can stop the payments if they want to.

    It is about time something like the Direct Debit Guarantee is put in place for credit and debit cards.
     
  9. Night Train

    Night Train Maker of Things

    Location:
    Greater Manchester
    My Dad had this problem with an internet service bill with AOL. He had to close his card account in the end and switch to a different card company.
     
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