Cycle Exchange

Page may contain affiliate links. Please see terms for details.

Katana

Well-Known Member
Hi guys,

I came across a very nice second hand bike on sale at Cycle Exchange website. Bike itself looks quite clean given that it’s a 2018 model. As per their T&C’s all bikes purchased come with 1 year frame and 3 months components warranty. Just wanted to know if anyone had any dealings with them and what was the experience like? Must admit Trustpilot is full of 5 stars reviews!
 

Juliansou

Über Member
Location
Essex
I’ve bought from them before & the bike was exceptional - super clean & obvious that any vaguely worn parts had been replaced. I’d just be a bit wary with their part ex prices - they can tend to be a bit ‘we buy any car’ I.e the price they offer is a bit of a starting point for them to knock the price down. I‘ve also found you need to be a bit selective, they sometimes sell bikes at 10-20% off retail price but who pays retail price? If you get the right bike at the right price you really can’t go wrong ( from my 1 bike experience!😀).
 

88robb

Well-Known Member
Location
Netherland
I’ve bought from them before. The bike was exactly as described and well packaged. No issues at all. Just check the photos carefully and ask questions if unsure.
 

midlandsgrimpeur

Senior Member
Never purchased but offered bikes to sell. Their offer prices are kind of insulting (about 25-30% of retail). They also don't seem to purchase outright anymore, just P/X value which suggests they are struggling to clear stock. That, combined with their high margins, suggests to me that I would be negotiating on price on any purchase from them.
 
Top Bottom