Decathlon's new site

[MrJamie]

Its either really confusing or im being stupid, or both but i dont like it

Apart from them having moved things around and changed the site navigation, I cant see how youre meant to order anything. Usually the "click here to buy" is really prominent, but theres just a "buy in store" bit of text that isnt a hyperlink to a test-ride or reserve or anything.

Incidentally, Im looking at either http://www.decathlon.co.uk/rockrider-51-c1-2011-id_8167116.html or http://www.decathlon.co.uk/24-rockrider-52-id_8189426.html for my nephew. Hes 9 1/2 and 144cm so im wondering if he could squeeze onto the XS 26" (145-155cm) - isnt the 10cm height range quite conservative? Mail order would be a little bit of a gamble on sizing i guess (im not worried about it being set up fully), but theres not really a Decathlon anywhere near here yet. I already get comments of "theres some kids bikes in tescos" when i suggest driving up to Brum

(sorry if this post has ended up veering more towards the kit forums than general)

 

[PaulSecteur]

Its as bad as their stores... Nothing i want ever has a price on. Im sick of waiting to find an assistant, they have to find a terminal to log onto, then wait while the computer starts up to get a price. Almost glad i didnt get the job when the wednesbury store opened.

 

[zizou]

Its not just you - i cant see a buy or add to basket button either

 

[musa]

problems here too i search for something click on it and it takes me back to the home page.don't bother best going in store or order both and return

 

[Edwards80]

Their old website was far worse but this isn't much better.

I would assume that they are still working on it, judging by this item anyway - http://www.decathlon.co.uk/tubular-tyre-adhesive-id_759895.html

 

[ohnovino]

Looks pretty unfinished to me. I need new bottle cages and they don't seem to have any on the site; in fact, the entire "hydration" section is empty.

 

[mr messy]

Had been trying site for over a week to no avail. Went elsewhere. No means to contact them. How to lose custom the easy way......

 

[MrJamie]

Its mad losing your online sales for so much time and looks like theyre working on the site daily, for such a big chain its unbelievable they dont build the site offline and then have a quick 30mins downtime to launch the new site.

I went to email them about some conflicting info, but the contact page didnt work and im fairly sure the 2 bikes I was looking at have gone up £20 in price since last week. An extra £70 for the front suspension version with alu frame (same weight overall) is too silly for me, but he would have really liked it.

 

[Globalti]

Meanwhile I've been into both the Bolton store and the Stockport store in the last 10 days and have been thoroughly impressed with the staff there. Bought a Triban 3 for Gti junior last night and talked a mate into buying a Triban 5 and the store staff couldn't have been more helpful, more patient or better informed about the products.

 

[subaqua]

Meanwhile I've been into both the Bolton store and the Stockport store in the last 10 days and have been thoroughly impressed with the staff there. Bought a Triban 3 for Gti junior last night and talked a mate into buying a Triban 5 and the store staff couldn't have been more helpful, more patient or better informed about the products.

which is worth 10 times a good web front end. I am hoping to get to surrey quays store tomorrow to lok at the riverside 7 as my new commuting machine