Hi
I have a Cannonade synapse 2016 with Ultegra Di2 gearing. Over the last year I have had problems with shifting on the front derailleur. The front derailleur is over shifting and causing the chain to come of on the outside of the chain ring.
It started when going downhill and in 50/11 combination. The chain would jump off the big chaining towards the crank.
The chain now jumps off more regularly when shfting up into the big chainring.
I have tried to adjust the front derailleur by using the high and low screws, as well as the electronic setup using the junction box button. I cannot get the distance between the cage and the chain to the recommended 0.5-1mm. looking at the photo, that's the closest I can get. I think this is causing the chain to come off.
Any help on how I can adjust the front derailleur? Is the cage of the derailleur bent?
Thanks
I have a Cannonade synapse 2016 with Ultegra Di2 gearing. Over the last year I have had problems with shifting on the front derailleur. The front derailleur is over shifting and causing the chain to come of on the outside of the chain ring.
It started when going downhill and in 50/11 combination. The chain would jump off the big chaining towards the crank.
The chain now jumps off more regularly when shfting up into the big chainring.
I have tried to adjust the front derailleur by using the high and low screws, as well as the electronic setup using the junction box button. I cannot get the distance between the cage and the chain to the recommended 0.5-1mm. looking at the photo, that's the closest I can get. I think this is causing the chain to come off.
Any help on how I can adjust the front derailleur? Is the cage of the derailleur bent?
Thanks