To be clear, especially for the sceptics posting above. I avoided di2 for years as I was concerned by the many stories I heard in my club of people who suffered an electronic failure. I have one friend who was off the road for ten (10) days because of a failure, many others stuck in the wrong gear miles from home. After breaking three fingers in my right hand my consultant, an experienced cyclist, strongly suggested I consider di2. He was right, it has helped me.
My view of di2? It is simply the latest step forward in shifting technology. It shifts well. It is not the miracle system many claim. For the first three months I experienced many of the difficulties others had encountered. It confirmed all my fears of di2. Mine now works, flawlessly but it has left me with a very coloured opinion. When it works, great, when it doesn't, absolute disaster. My overall opinion is Shimano is a shite company who care little about their customers. If Shimano cared about the consumer everything I experienced could have been avoided. I am not and never will be a di2 or Shimano poster boy.
Yeah but this is what I don't get, where are all these apps, are people constantly looking at their phone or computer whilst out for a ride, which to me should be a welcome escape from the constant bombardment of info overload.
I'm genuinely trying to help you by passing on a bit of personal experience. I'm not trying to complicate or spoil anything. I hope you understand this. If what I'm passing on is gobbledygook I would respectfully suggest you speak to the LBS who sold you the bike and ask them for assistance. At the very least the LBS should have told you about the Shimano app. My last attempt:
There is an app provided by Shimano called E-TUBE and available via Playstore for Android users and Applestore for iPhone users. The app is used to set up, and if one wishes, alter the di2 settings. Most users will tell you after initial set up the app isn't needed and I agree with this. The exception being that the app should be a useful tool to allow one to quickly check battery levels. In my opinion checking the battery level is an important pre-ride check. One wouldn't set off on a car journey without first checking the fuel gauge? If you want to know your battery charge levels you can:
On the front shifter press both buttons at the same time. There will be a red/green light indicator. Red is triggered at 10%
On the rear cassette there is a very small, difficult to access, button you can press which will flash blue and then indicate green/orange/red for the different charge levels on the cassette and front mech
The Shimano app, which you run on your phone, can be used to check battery %. The app has to be reconnected to the bike each time you wish to use it. It is very unreliable and time consuming.
The third alternative is to connect a GPS head unit such as Wahoo or Garmin to the di2. I have no experience of Garmin but a Wahoo will tell you in ten seconds what the battery levels are and give a warning when levels drop. It is not a case of checking an app, phone or GPS unit every five minutes or information overload. It is no more time consuming than checking the fuel gauge on a car.
I have experienced several issues with battery charge levels, I had four rides I had to abandon before leaving the garage!!! I had a failure mid-ride. I helped out a buddy whose shifter battery failed mid-ride by giving him my spare batteries. He didn't know it was a good idea to carry spares or how to check the battery level. I have another friend who mid-ride had to divert ten miles to the nearest LBS to have a problem fixed. The owner smiled and replaced the shifter battery for him. This is real life. shoot happens.
These things happen. If one is properly prepared they are avoidable. Carrying spare batteries solves the problem on the road in about ten minutes. It's no different to running correct tyre pressures to minimise the possibility of a puncture. We all carry a tube. I haven't used one in years. I carry batteries, I'll probably never need one again until the day I leave my spare battery or tube at home.