Extras at the till

[gavroche]

What you'll find is that the "manufacturer's guarantee" is for a longer period than the statutory rights a customer has when buying something

Agree, but the customer usually still has 12 months to return faulty goods to the shop, not the manufacturer.

 

[classic33]

What you'll find is that the "manufacturer's guarantee" is for a longer period than the statutory rights a customer has when buying something

Agree, but the customer usually still has 12 months to return faulty goods to the shop, not the manufacturer.

Which makes the 12 month "guarantee/insurance" they sell you worthless.

 

[nickyboy]

Agree, but the customer usually still has 12 months to return faulty goods to the shop, not the manufacturer.

In law, you can return something that is, in your opinion, faulty, up to 30 days from purchase and the retailer has to refund you. From 30 days to 6 months you can demand a repair or replacement but you can't demand a refund. After 6 months the onus is on you, the purchaser, to prove that the thing you bought was faulty. In practice, this is rather difficult

So a cast iron 12 month guarantee from a manufacture gives the purchaser rights well in excess of those in law (Consumer Rights Act). Whether a purchased guarantee in excess of that provided included in the price is up to the purchaser but rarely good value

 

[lutonloony]

Well, if I order Americano, I shall say black, if they then listened and didn't ask if I wanted milk it would be a start

 

[Wobblers]

I must be very intimidating because whenever anyone asks if I want a chocolate bar, give an email address etc, I say "No thanks" and that's it.
Are you sure you lot aren't exaggerating?

They're probably taking pity on you, Rich....

 

[captain nemo1701]

WH Smith always try and flog you a chocolate bar the size of Wales when you buy a magazine. Nice to see they're committed to the fight for obesity....

My bank Nat West always tries to flog me different mortgages etc when I pop in to make a payment etc, usually when the cashiers are very busy and you get to go into those wee side 'offices'. I always stress that its just a card payment and I'm not interested in anything else. Poor things, they're all geared up to sell, sell, sell.

 

[MiK1138]

............Not to mention them driving their tractors in the middle of country lanes regardless of oncoming traffic,especially groups of cyclists.

Yeah Bloody Farmers they should keep their tractors to the city!!!!!!!

 

[classic33]

WH Smith always try and flog you a chocolate bar the size of Wales when you buy a magazine. Nice to see they're committed to the fight for obesity....

My bank Nat West always tries to flog me different mortgages etc when I pop in to make a payment etc, usually when the cashiers are very busy and you get to go into those wee side 'offices'. I always stress that its just a card payment and I'm not interested in anything else. Poor things, they're all geared up to sell, sell, sell.

Which WHSmiths do you go to?

It's bitesize bars here.

 

[classic33]

Yeah Bloody Farmers they should keep their tractors to the city!!!!!!!

Why not, would you try passing this?