I just can’t believe this post. I suppose some people hate apple. It’s the most easy interface ever. I can agree about the buttons been stiff but it’s so robust and they will break in after use.
I didn't say I hate Apple - I said their products are GOOD because they always, in my experience, work straight from the box. I'm not an Apple groupie, I have an iPhone that's all.
Now the Wahoo I have purchased doesn't work as described. The key to using a Wahoo is to download the app, use this to scan the bar code on the Wahoo and make the connection. The big issue here is that if one can't make a connection via Bluetooth then there is no alternative. I've spent the evening reading various bits of advice, trawled through the rather poor Help pages provided by Wahoo, searched for the non-existent manual - surely there should be a manual?? Deleted all the existing Bluetooth connections on my iPhone, switched off, switched on again, etc. done a factory reset on the Wahoo, downloaded three different QR readers in case this is the problem.
It boils down to this. Wahoo is selling an expensive product, which I fully understand many people find excellent, but when issues arise the company falls a long way short of the standard I would expect for a product of this value. If there is only a single connection method and that connection method fails there is absolutely nothing one can do to resolve the problem. A quality company would provide online support for this type of issue, what Wahoo offers is woeful.
For me this is a fundamentally flawed product in that it only makes the initial connection via Bluetooth. If a cable alternative was provided my issue would probably have been solved inside ten minutes.