GearGurl - eBay

[Alcdrew]

I know people on here have/use Geargurl as this is where I heard about them.

But does anyone know how good they are at with dealing with stuff that doesn't work when you get it? I guess they will ask me to send the broken item back and then ship me a replacment, probably charging more P&P And therefore not making it worth me sending it back.

What do you think the odds are of tehm just sending a replacement?

Or do you think, since it's a new product I can use the mfg. warrenty in the UK?

Basicly I got a Cateye EL410 light from them but the on/off switch is broken.

 

[LordoftheTeapot]

Any item bought at "distance" can be returned for a full refund, especially if your dealing with a business, within ywo weeks (I think)

Best e mail them and see what the reply is.

Good luck

 

[barq]

You bought through ebay I take it? Did you use PayPal? If you don't get any joy out of GearGurl then you can always file a dispute to get your money and original P&P back. You'll have to return the product (preferably using a tracked service) but it's better than nothing.

My hunch is that Cateye won't honour the warranty, but you could always try asking their UK distributor Zyro.

 

[walker]

Can you not take the batteries out to turn it off and put them back in when you want it on?

 

[Alcdrew]

Can you not take the batteries out to turn it off and put them back in when you want it on?

Good thinking But no!!

I have emailed zyro to see what they say and also geargurl so will see what they have to say geargurl is off on holiday though till Monday.

I guess if geargurl whats me to ship it back and pay extra P&P, and Zyro won't do anything then I'll try and pull the thing apart and fix it. I reckon it probably only needs cliping in place properly or something. But don't want to try that first, incase I make it worse.