I got a Boardman CX bike on the C2W scheme, went in to order the bike on Saturday and was informed they had none in stock so would take a couple of days to get it in from Head Office. That was fine but was then told I had to pick my accessories now and could not wait until the bike was delivered. Again that was fine so picked some pedals, then looked at helmets, found a steal of a Giro at 65% off so picked that one. After 20 minutes of mincing around waiting for the Customer Assistant checking the back I was informed they had none in stock. I asked if I could buy the display model and was told they could not sell them for H&S reasons. Again I was okay with that but was then told the store was closed and I had to leave!!!! So somehow now they could suspend the transaction and I could get my accessories when the bike arrived? I got a phone call yesterday letting me know my bike was ready for collection. I was buzzing today got dropped of by the Misses, waited in a 10 minute Queue and was greeted by a look of confusion . First guy said I will need to get someone else I cant put the C2W vouchers through. Second guy goes and gets my bike then looks a tad confused when I tell him I need to pick my accessories and need my voucher processed (you know where this is going). He tells me he is away to get the Manager to put it through, 20!!!!!! yes 20 minutes later he comes up to me and tells me the Manager is off today and I would need to come back tomorrow as there was no one in that can process my order. I was not happy and told him I would come back tomorrow and get it(not his fault his Manager cant plan correctly). Just as I was walking away I noticed the First guy was selling the display model Giro I wanted, to another customer. Not a happy bunny will be expecting a 10% discount for the poor service for a start!!!!!! Anyone else had great service like this?????