The hack was only to do with the online gaming aspect and shouldn't affect the consoles directly.There was a piece on the news about xbox ones and ps4 being hacked this morning. That might be the problem.
Just to add that I understand this impacts the on-line playing/purchasing etc onlyThere was a piece on the news about xbox ones and ps4 being hacked this morning. That might be the problem.
Beat me to it!The hack was only to do with the online gaming aspect and shouldn't affect the consoles directly.
The hack was only to do with the online gaming aspect and shouldn't affect the consoles directly.
It is easy to put the console into safe mode by accident, ie by Holding the power button for too long. There is likely nothing wrong with it other than 'operator error' :-)Think we're going to take it back and ask for a replacement.
Don't think we should be having to restart, reboot, retinitis luxe a brand new machine.
Great! So it must also be easy to get out if safe mode? How?It is easy to put the console into safe mode by accident, ie by Holding the power button for too long. There is likely nothing wrong with it other than 'operator error' :-)
Turn it off and back on as a first step. My first post assumed you had already tried that but I may be incorrect on that. If, after being booted correctly, it returns to safe mode there may be an issue.Great! So it must also be easy to get out if safe mode? How?
Yes, we turned off, restarted it several times.Turn it off and back on as a first step. My first post assumed you had already tried that but I may be incorrect on that. If, after being booted correctly, it returns to safe mode there may be an issue.