thegravestoneman
three wheels on my wagon
- Location
- Castleford, Yorkshire
Hoy bikes recall.
- Thread starter thegravestoneman
- Start date
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S1m0n
Senior Member
- Location
- Chesterfield
Is it that they will only turn left?
Yes, I received a call yesterday letting me know that there was a manufacturing fault with the front fork so my bike had to be recalled. The 3 options were as follows:
1) Evans hold my bike until January (when the solution is ready) and give me a £200 gift voucher to apologise for the inconvenience.
2) They hold my bike until January, give me a courtesy bike of similar spec until mine is ready and give me a £50 gift voucher.
3) I swap my bike for one of the same value (i.e. I swap my Hoy Sa Calobra .003 for a bike that costs £1000)
Has anyone else had the same call from Evans? I'm thinking I'll take the courtesy bike as I don't want to be bikeless for 2 months and, obviously barring this fault, I feel the bike is pretty good. They said they've only actually had one reported case of the fault but they don't want to take the risk of others faulting too. I've put about 1300 miles into mine since the end of August so I doubt the fault has had any impact on my bike.
Anyone else have the same dilemma? Wondering what other people think to this!
1) Evans hold my bike until January (when the solution is ready) and give me a £200 gift voucher to apologise for the inconvenience.
2) They hold my bike until January, give me a courtesy bike of similar spec until mine is ready and give me a £50 gift voucher.
3) I swap my bike for one of the same value (i.e. I swap my Hoy Sa Calobra .003 for a bike that costs £1000)
Has anyone else had the same call from Evans? I'm thinking I'll take the courtesy bike as I don't want to be bikeless for 2 months and, obviously barring this fault, I feel the bike is pretty good. They said they've only actually had one reported case of the fault but they don't want to take the risk of others faulting too. I've put about 1300 miles into mine since the end of August so I doubt the fault has had any impact on my bike.
Anyone else have the same dilemma? Wondering what other people think to this!
Cyclopathic
Veteran
- Location
- Leicester.
I'd definitely go for the courtesy bike option. Saying that though makes me wonder how many bikes will be recalled in total.
If it's a lot and a lot of those people take a courtesy bike does it mean that after the fix Evans will have a lot of bikes for sale that can't go for anything like top price because of being, in effect, second hand. There could be some good deals to be had in the new year.
If it's a lot and a lot of those people take a courtesy bike does it mean that after the fix Evans will have a lot of bikes for sale that can't go for anything like top price because of being, in effect, second hand. There could be some good deals to be had in the new year.
OP
OP
thegravestoneman
three wheels on my wagon
- Location
- Castleford, Yorkshire
With no option of trading up!
MickeyBlueEyes
Eat, Sleep, Ride, Repeat.
- Location
- Derbyshire
I'm not sure what I would do. If you go for option 2 it's like you're renting a bike off them for £75 a month. How many miles will you put in between now and January ? Could you borrow a bike off a mate and go for option 1 ?
I have a second bike.... I certainly wouldn't charge you £150 to borrow it......
I have a second bike.... I certainly wouldn't charge you £150 to borrow it......
I gave them a call this morning and I'm getting a Pinnacle Dolomite 5 as a loaner bike for the interim period whilst Evans hold my bike.
http://www.evanscycles.com/products/pinnacle/dolomite-5-2013-road-bike-ec044213
It's about 1kg heavier but it has 105 gearing (like my Hoy) and is fairly similar in all other aspects. Shame about the paint job. Maybe I'll put my £50 voucher towards a tin of paint ...
http://www.evanscycles.com/products/pinnacle/dolomite-5-2013-road-bike-ec044213
It's about 1kg heavier but it has 105 gearing (like my Hoy) and is fairly similar in all other aspects. Shame about the paint job. Maybe I'll put my £50 voucher towards a tin of paint ...
e-rider
Banned member
- Location
- South West
what happens if the loan bike gets stolen?
As I have more than 1 bike I'd go for option 1, esp as the bad weather is coming so unless you are commuting you might not do that many miles in that time period.
I'll worry about that if my loan bike gets stolen but my garage is pretty secure and always locked up when nobody is in it.
Unfortunately, being fairly new to cycling, I do not have another bike I can use; otherwise option 1 would have been ideal!
Midweek I use my bike mainly on the turbo trainer but I usually put in around 100 miles on a weekend so the loaner will be getting a fair bit of use! Plus I'm off work for two weeks at Xmas (work FT 9-5) so I'll put plenty more miles on it midweek during those two weeks than I am doing now so it'll get its fair share of usage.
Unfortunately, being fairly new to cycling, I do not have another bike I can use; otherwise option 1 would have been ideal!
Midweek I use my bike mainly on the turbo trainer but I usually put in around 100 miles on a weekend so the loaner will be getting a fair bit of use! Plus I'm off work for two weeks at Xmas (work FT 9-5) so I'll put plenty more miles on it midweek during those two weeks than I am doing now so it'll get its fair share of usage.
vickster
Squire
YepExcept you don't have it currently or won't soon
The coloured detailing on the Hoy bikes does help a bit though
Personally I like black bikes so it suits me nicely!
Yup not the best start unfortunately and money back wasn't really viable as I'm paying on finance so I've only paid a couple of hundred quid as I've only had it just over 2 months. Mind you, I didn't quibble about any of that because that would mean not having a bike for a certain period of time which I can't be dealing with (especially as we're now at the weekend so I'll be putting plenty of miles in over the next couple of days).
