John Lewis - Top peoples store

[screenman]

Got fantastic service in Curry PC WORLD in Boston, not from the thick unwashed local bloke but from a very efficient Lithuanian woman.

 

[dan_bo]

All my experiences of JL have been at the Trafford Centre store.

I'd rather smash my own kneecaps with a claw hammer than go to the Trafford centre.

 

[I like Skol]

I'd rather smash my own kneecaps with a claw hammer than go to the Trafford centre.

There is a rather good route that allows you to cycle almost the entire way there and back without riding on the road and you can park the bike right at the front door.

Having said that, we usually go to the Cheadle store because there are less ignorant Aholes milling around!

 

[postman]

I would send that to Sir Charlie Mayfield, John Lewis Partnership - Head Office. 171 Victoria Street, London, SW1E 5NN.

Write the words chairmans complaint on both the envolope and letter, I bet you get a result.

Yes and so would i.

 

[postman]

The building is very smart.The decor is super.It has tided up a run down part of Leeds.But once word gets around,that the rest of the shops are well nothing really,underwhelming i thought on Saturday.But there again i am a Yorkshire pensioner,who is careful with his money.

 

[GrumpyGregry]

I'd rather smash my own kneecaps with a claw hammer than go to the Trafford centre.

I'd rather smash my own kneecaps with a claw hammer than buy almost anything from anywhere other than John Lewis.

 

[threebikesmcginty]

Never had a problem with the fabulously middle-class John Lewis.

 

[ianrauk]

Never had a problem with the fabulously middle-class John Lewis.

No. But I bet they had a problem with you.

 

[Cycleops]

John Lewis are quite a liberal employer when it comes to their staff. Everyone from shelf stackers to the CEO get the same % bonus end of year. And after you've done twenty five years service they send you on a years sabbatical on full pay.

 

[marinyork]

As cunobelin says sounds like a rep even down to some of the things they said as well as appearance. Had years of dealing with this sort of thing from reps and samplers until the company I used to work for axed many of them. Amusing thing was the reps and samplers were often on £1.50 to £3 an hour more!

Encountered the key problem many times too. Often only particular people will have keys.

 

[Joffey]

My daughter picked out a camera she wanted, a Nikon S7000, in black, not gold. For whatever reason these (in black) appear to be sold out everywhere, I decided to try my luck in Leeds..

Out of stock everywhere, Jessop's, Curry's etc So I wandered into John Lewis in Victoria Gate in which is stunning. I quickly found the camera sales area and there it was, a Nikon S7000 display model that you could fanny about with. Even better, underneath in the glass fronted stock cabinet were 2 boxes containing said camera. Result!

The camera sales guy had a Canon polo shirt and a Canon camera around his neck, I asked him for help as he wasn't going to actually give me any, so busy was he fookin about with his camera. He said "Excuse me" and moved onto Mr Timewaster. Friggin 'ell, I knew he was time waster by tuning in for just 10 seconds, the sales guy carried on droning........2m away there was Bose sound salesman, I asked him if I could buy the Nikon S7000 camera, he said it wasn't his dept & he couldn't help, same thing happened with the tablet sales guys, also 2m away. All the time the sales guy is droning on................and on........and missing all the time wasting signals.

After 15 mins Mr Timewaster goes away without buying anything, and super salesman goes back to fiddling with his camera, grrrr.

Me - I want to buy this camera.
Him - Well, let me show you this other.......
Me - No, I want this Nikon S7000.
Him - It's out of stock (I am sure he was happy about this).
Me - Well what are those there then.
Him - Well my pod show them out of stock.
Me - Well.......there they are, can I have one?
Him - Launches into drone about stock control.......
Me - Yeah but..............can I have the camera please?
Him - I'll write the number down and you have to take it to the till.
Me - Whatever, I just want to buy it.

Walks across shop floor to the till to a long queue.

Me - I'd like to buy this camera please.
Her - It's out of stock.
Me - No, it's in stock, there are 2 of them in them in the camera stock cabinet.
Her - Well my system says it is out of stock.
Me - Please just go see the camera guy and get me the Nikon S7000!

She goes away reluctantly, on her return.

Her - I can't find it, what cabinet are they in?
Me - WTF didn't the camera guy show you? (FFS they are under the S7000 display model, where would you look? Under mens underpants?)
Her - Can you show me?

I trudge back across the shopfloor, camera man is there doing FA apart from fiddling with his camera..

Him - I knew they'd say it was out of stock! (He said sagely.............)
Me to her - There they are!

We trudge back to the till.

Me - Why didn't the camera guy tell you where they were?
Her- I didn't ask him.
Me - Why couldn't he just give a camera anyway?
Her - He doesn't have a key to the cabinet.
Me - The camera sales guy doesn't have a key to the cabinet where the camera stock is held.
Her - No

40 mins to buy a camera.

I'd make a formal complaint, their Customer Services are pretty good. You might get some compo!!!!

 

[threebikesmcginty]

No. But I bet they had a problem with you.

Merry feckin' Christmas to you too, you blue bas!

 

[Drago]

Never had a problem with the fabulously middle-class John Lewis.

Only middle class?

 

[Cycleops]

Only middle class?

Its true. I used to work in H.A.Rods and all the posh customers defected to Peter Jones (JL) down the road when the Arabs took over.

 

[vickster]

[QUOTE 4606874, member: 45"]I hope you got them to price match...[/QUOTE]
If not, can do up to 28 days after purchase, which will cover the sales, including JL's own if they reduce it (as long as competitors have stores and stock)