evening all ,went to halfords kilmarnock branch to pick up a bike for someone who got it on the c2w scheme ,never owned a bike before so i went with her just to make sure their were no obvious cocck ups and as i had a bike rack i said id go down and meet her there ,
so turned up and as promised everything was ready ,the girl there just ran a few things through the computer ,got a few things signed and she wheeled the bike out ,a carrera crossfire 2 hybrid with everything on it ,the girl that picked it had went to town ,she had lights ,lock.pump,water bottle ,mudguards rack and a whole load of cycling clothes and helmet
now the new owner was pleased as punch as its a good lookin bike and straight away tried it round the retail park ,,,all good ,she said it was smooth and quiet and changed gear and stopped well (discs as standard.
now bearing in mind i really only gave it a cursory look over and made a point of saying to themabout put together correctly etc ,was told "oh yes ,all our bikes are built properly ,head mech blah blah blah,safety check....etc etc we set off and secyrely strapped it to the rack ,
now gen when im strapping a bike to the rack on car the webbingruns through the spokes therefore securing the wheels as well as the frame ,this bike has a severly sloping top tube so i had to mount it i n such a way that i couldnt run it through the back wheel but the bike in gen was secure ,a wee last check and off we went
we left kilmarnock ,along the dual carriage way going pretty slow and carefully ,got a few mile down the road and i noticed the guy behind me flashing the lights ,i stooped to see what he wanted and he just drove on with his passenger gesturing and pointing ,so as i had stopped i went to check on the bikes in case a strap had came loose or something ,the new bike had no back wheel
,it had obv fell off somewhere along the road ,i was
halfords hadnt tightened the quick release up properly!
we drove back and managed to find it ,i wass expecting it to b totally mangled and driven over ,but no ,it was lying at the side of the road with just a bent skewer to show as damage
so back to halfords we went and to cut a long story short they were saying we must have released it in tying it on ,and would replace the skewer ,we kicked up a fuss with me demanding to see the manager and the boy that built it before it was app safety checked by the "head mechanic " who just happened not to b there ,the young guy was prob just sat job and just put the wheels on it an hr before
long story short we got a whole new wheel taken off another model and took both wheels off for the return journey
i read them riot act , potential serious accident ,blah blah blah ,not impressed ,bad reputation ,all the stuff u would say and left the store with a newbie cyclist not impressed with halfords inspections !
moral of the story ,dont take a store workers word on a safety issue ,check it yourself ,(in tgis case i never but just assumed if there was anything wrong itd b a wee thing ,not bloody wheels falling off!
check those skewers peeps
so turned up and as promised everything was ready ,the girl there just ran a few things through the computer ,got a few things signed and she wheeled the bike out ,a carrera crossfire 2 hybrid with everything on it ,the girl that picked it had went to town ,she had lights ,lock.pump,water bottle ,mudguards rack and a whole load of cycling clothes and helmet
now the new owner was pleased as punch as its a good lookin bike and straight away tried it round the retail park ,,,all good ,she said it was smooth and quiet and changed gear and stopped well (discs as standard.
now bearing in mind i really only gave it a cursory look over and made a point of saying to themabout put together correctly etc ,was told "oh yes ,all our bikes are built properly ,head mech blah blah blah,safety check....etc etc we set off and secyrely strapped it to the rack ,
now gen when im strapping a bike to the rack on car the webbingruns through the spokes therefore securing the wheels as well as the frame ,this bike has a severly sloping top tube so i had to mount it i n such a way that i couldnt run it through the back wheel but the bike in gen was secure ,a wee last check and off we went
we left kilmarnock ,along the dual carriage way going pretty slow and carefully ,got a few mile down the road and i noticed the guy behind me flashing the lights ,i stooped to see what he wanted and he just drove on with his passenger gesturing and pointing ,so as i had stopped i went to check on the bikes in case a strap had came loose or something ,the new bike had no back wheel
,it had obv fell off somewhere along the road ,i washalfords hadnt tightened the quick release up properly!
we drove back and managed to find it ,i wass expecting it to b totally mangled and driven over ,but no ,it was lying at the side of the road with just a bent skewer to show as damage
so back to halfords we went and to cut a long story short they were saying we must have released it in tying it on ,and would replace the skewer ,we kicked up a fuss with me demanding to see the manager and the boy that built it before it was app safety checked by the "head mechanic " who just happened not to b there ,the young guy was prob just sat job and just put the wheels on it an hr before
long story short we got a whole new wheel taken off another model and took both wheels off for the return journey
i read them riot act , potential serious accident ,blah blah blah ,not impressed ,bad reputation ,all the stuff u would say and left the store with a newbie cyclist not impressed with halfords inspections !
moral of the story ,dont take a store workers word on a safety issue ,check it yourself ,(in tgis case i never but just assumed if there was anything wrong itd b a wee thing ,not bloody wheels falling off!
check those skewers peeps
