New mobile phones..........some semi-technical help required please.

[Dave7]

Been on contract with Virgin for years now. Phones are well over 2 years old so we are both changing (and have selected phone and tariff).
In the past, when we have changed phones the staff member has done all the necessaries ie loaded all contacts, swapped photos and apps etc. Apparently they are no longer allowed to do that.
Being an old fart, a technophobe and never having done it before I am 'bricking it'.
They will be giving me a phone number for technical support but I don't really want the pressure of conversing on the land line while trying to follow the instruction of some 15 year old geek.
So.............
Can someone advise me.
a) what things should I definitely remember to swap over.
b) what is on my phone and what is on my memory card & sim card.
c) is there an easy way to do all this.
ANYTHING ELSE I REALLY REALLY NEED TO DO.
Thanks in advance.

 

[PK99]

Been on contract with Virgin for years now. Phones are well over 2 years old so we are both changing (and have selected phone and tariff).
In the past, when we have changed phones the staff member has done all the necessaries ie loaded all contacts, swapped photos and apps etc. Apparently they are no longer allowed to do that.
Being an old fart, a technophobe and never having done it before I am 'bricking it'.
They will be giving me a phone number for technical support but I don't really want the pressure of conversing on the land line while trying to follow the instruction of some 15 year old geek.
So.............
Can someone advise me.
a) what things should I definitely remember to swap over.
b) what is on my phone and what is on my memory card & sim card.
c) is there an easy way to do all this.
ANYTHING ELSE I REALLY REALLY NEED TO DO.
Thanks in advance.

Samsung phones have a Smart Switch tool - connect the two phones and it does it for you.

Maybe others do the same?

 

[PeteXXX]

Do you have the option your present phones to upload/backup everything to the Cloud?
If so, do that then log into the Cloud on your new phones and download it.
Apps will likely have to be reinstalled from Playstore or AppStore, depending whether you are on Android or fruit based OS

 

[Dave7]

Samsung phones have a Smart Switch tool - connect the two phones and it does it for you.

Maybe others do the same?

stupid question...............how/where do I connect them?

 

[Dave7]

Do you have the option your present phones to upload/backup everything to the Cloud?
If so, do that then log into the Cloud on your new phones and download it.
Apps will likely have to be reinstalled from Playstore or AppStore, depending whether you are on Android or fruit based OS

Remember when I said I am an old fart and a technophobe
Never been on/had cloud and no idea how to do it.

 

[roadrash]

serious question..... do you have any teenage relatives , they could probably do it for you.

 

[Slick]

Remember when I said I am an old fart and a technophobe
Never been on/had cloud and no idea how to do it.

Switch on the new phone and log and it's all done automagically.

 

[Slick]

Back up your contacts to the cloud first.

 

[stephec]

I can't remember exactly how it happened but, when I got a new phone a while back it came up with a message asking if I wanted to copy the profile from an existing phone (can't remember the exact wording) so I selected yes.

It searched for nearby devices, and by the magic of bluetooth everything transfered from the old one to the new one, even the pictures that I use as my home screen background and screensaver were set.

 

[PeteXXX]

Remember when I said I am an old fart and a technophobe
Never been on/had cloud and no idea how to do it.

You probably need a small child to help you then...

 

[Deleted member 26715]

serious question..... do you have any teenage relatives , they could probably do it for you.

Sound advice

 

[Cycleops]

stupid question...............how/where do I connect them?

If you new phone doesn't come with one you can buy an adapter which allows you to connect a USB cable between the two.

When connected the new phone will ask if you want to transfer the data. That's Android. All you need to do with Apple is sign in to your account on the new phone.
If you want advise on which phone to get the budget Motorola's are good if you're not too demanding. I've just got a Google Pixel 2 and its great.

 

[Dave7]

serious question..... do you have any teenage relatives , they could probably do it for you.

Serious answer. Yes. I have a 15 year old grandaughter. I am already leaning that way

 

[Dave7]

Switch on the new phone and log and it's all done automagically.

Sorry.....when you say "log" ???

 

[PK99]

stupid question...............how/where do I connect them?

mini sub charging port via sub converter thingy