It has been said before on this forum, but the service that you get from Halfords depends very much on which store you go to. I bought a Carrera Virtuoso online during a recent 10% off promotion and arranged to pick it up from the Rutherglen branch. When I got there, they tried to palm me of a with a shop soiled display model. The manager wasn't there for me to speak with and there was no one else who could deputise for him, so if I wanted to take it further, I would had to have gone back in,or phone, next day.
Instead, I re-ordered and nominated the Braehead branch for pick up and everything went perfectly. The staff were great, nothing was too much trouble, and the bike was exactly as I wanted it.
Instead, I re-ordered and nominated the Braehead branch for pick up and everything went perfectly. The staff were great, nothing was too much trouble, and the bike was exactly as I wanted it.