Purchase wrong wheel. What shall I do?

[novetan]

I’m riding a Bianchi with Campy grp set 11 speed with stock wheel for quite sometime and decided to upgrade. So I purchased a set of Dura Ace 9000 C50

online from Chain Reaction, specifiying 11 speed thinking it will simply match without knowing Shimano is not compatible with Campy. I wasn’t prompt at any step proceeding to the purchase. Probably Shimano feel that customer shld know of this.


Now I’m stuck. The shop advised I can actually just change to a Shimano cassette (cheapest option) while retaining the rest of my grp set but may run the risk of occasional chain jumping or frictional sound. Obviously I can’t accept that.


I wish to retain my grp set. What other options do I have?

 

[Simpleton]

Return the wheel to CRC provided you have not ridden on it and exchange it for a campy wheel.

 

[User6179]

I thought campy and shimano 11 speed were compatible !?

 

[fossyant]

Send it back to the shop. You can't change cassette as they are different and use different free hubs. The C50 is shimano only.

You know it's an offense to have Campagmano or Shimagnolo

PS it's Campag not Campy you Yankee doodle do.

 

[fossyant]

I thought campy and shimano 11 speed were compatible !?

Not a chance

 

[fossyant]

Get some Boras

 

[4F]

Not a chance

http://velonews.competitor.com/2013...in-compatibility-hidden-in-plain-sight_303199

 

[fossyant]

http://velonews.competitor.com/2013...in-compatibility-hidden-in-plain-sight_303199

I stand corrected. Thought that would never happen with our Italian friends.

 

[User6179]

Not a chance

Was an article a while back that said they were now compatible , failing that the OP could just change to a campy freehub .

 

[4F]

I stand corrected. Thought that would never happen with our Italian friends.

Personally though I wouldn't have any shitmano on any of my Campagnolo bikes, it's just not cricket.

 

[winjim]

I stand corrected. Thought that would never happen with our Italian friends.

The sprocket pitch is 0.07mm out, so close enough to make no practical difference I guess.

 

[novetan]

Tks Guys,

Glad to know Shimano is compatible.

 

[graham bowers]

You are not stuck, the law protects consumers from these sort of distance selling issues so you may cancel the order and return the goods. The Consumer Contract Regulations apply.
https://www.citizensadvice.org.uk/c...nging-your-mind-about-something-youve-bought/

I'm not a lawyer btw.

My own experience of this vendor when a problem occurred was positive btw.
Graham

 

[vickster]

Assuming you've not used or damaged them, CRC offer 365 day free collect+ returns if you need to change for something rise

 

[goody]

Exchange them CRC do both the Campag Bullet Ultra or the Shamal Ultra depending whether you want deep section or light weight.