Darius_Jedburgh
Veteran
SWMBO needed a new phone. She is on SIM only with O2. After a 2.5 hour "live chat" she was offered a new phone and SIM deal for £26 p.m. x 36 months. No split given but the promise that the SIM part would be reduced at end of contract. At present she pays £13p.m. Simple maths says that new phone element is a minimum of £13 p.m. More maths says that £13 x 36 =£470 which is the minimum cost of the new phone.
We went to a major UK retailer and bought the same phone for £170. That's not far off 30% of the price O2 were asking. £5 for a cable from the rainforest people and all data transferred automatically.
A saving of some £300, not to mention an afternoon wasted waiting for customer assistants to reply to us.
Anyone else suffered from similar service?
We went to a major UK retailer and bought the same phone for £170. That's not far off 30% of the price O2 were asking. £5 for a cable from the rainforest people and all data transferred automatically.
A saving of some £300, not to mention an afternoon wasted waiting for customer assistants to reply to us.
Anyone else suffered from similar service?