ricksavery
Über Member
- Location
- Poole, Dorset
Just wanted to have a rant and see if anyone else has had a similar time with Rutland. Ordered a Brooks B17 in Nov 2009. It arrived looking lovely and I put it on the bike and rode it. Always seemed a bit short in the nose but not being familiar with Brooks saddles I assumed that was the way it was. Read a post somewhere that women's saddles are shorter, so i thought I'd have a look at mine, as I was in danger of castrting myself on bumpy ground once or twice. Yes, you've guessed! They had sent me the B17S, the ladies version by mistake. In fairness, I should have checked when it arrived but, as i say, I'm no expert and had no reason to suspect it was wrong. Now, of course they won't take it back cos it is used. i can see their point, but i am bloody furious. Their incompetence (and my lack of checking) has cost me £50 !*?!!& My only (futile) recourse is to never use them again - like they will care! Glad that's off my chest.
Good news is that I now (when they send it back) have a 6 month old B17S going spare. Anyone know if there is a re-sell market for a second-hand Brooks ? :-)
Good news is that I now (when they send it back) have a 6 month old B17S going spare. Anyone know if there is a re-sell market for a second-hand Brooks ? :-)