I too got the email about my Tom Tom not being able to get new maps, apparently due to storage space to the internal memory. Life could have been made simpler by having a micro sd slot for that purpose but that is too easy. What it is all about is making money, if things were too reliable no one would need to upgrade. That goes with all things electrical and electronic. Lifetime downloads, lifetime guarantee, I may live to a 100 but the device will be lucky to see 3-5 years. I won`t buy a new Tom tom so they have snookered themselves really. Perhaps I`ll plug mine in to my Linux pc and give it a go.