Yellow Fang said:
Does anyone else hate those self checkout stations they've installed at some supermarkets
They moan about your bags, complain when you try and put your stuff in them, and won't sell you alcohol. I lost my rag and threw a French stick last time I tried to use one. I'm seriously contemplating changing my supermarket.
You beat me to it Yellow Fang, have been mulling-over starting a similar thread.
I don't want 'Self-Service' it's a modern day Euphamism for telling us that companies can't be arsed or don't wish to pay people to help their customers.
The one I really rail against and came close to going ballistic with a staff member with the other day is Lufthansa's self-service check-ins for flights. I'm very happy to get in a queue and talk to a nice lady about where I'm going, where I want to sit on the plane and has she put my points on? But no....
At Dusseldorf (and many others) with Lufthansa you HAVE to use the blessed machines. But... they never accept my info, so you have to then go to the guardian of the check-in and tell her that the machine won't accept my detaiils, it NEVER accepts my details and may I check-in in the traditional way?
No.
You have to see her colleague at the machine who will show you how to do it

So I wait for him to become available...
And guess what? He can't do it either, he tries twice, I tell him I can never make it work either (I do this every other week), he gives me a special red card and the guardian bitch grudgingly lets me through to the regular check-ins... The woman at the check-in then tells me that she's not really allowed to check me in. I tell her that she'd better find me a way to get home then ... and so she tries to report me for being abusive...
I give-up really, we're destined to a life where we just interact with machines to get stuff done. Machines with no character or soul, no ability to perform any other function than to do its job, no humour, no smile, no warmth... none of those things that make life worthwhile.
Self-service? Fcuk-em, it's no bloody service to us at all, just a service to commerce.