[QUOTE 2809074, member: 259"]I got three free months out of them before I finally left. I had no intention of staying, but it was worth a punt.[/quote]
This is standard practice IME, in fact I had to go through the wringer of being passed from department to department, with each one asking why I was cancelling until finally I got put through to the cancellation department.
Sadly though, even if I'd wanted to stay on just to use up any free offer after I'd been cut off 4 times by the cancellation department I was at the end of my tether and ready to commit a heinous crime!!!, so there wasn't a thing they could have offered me to stay with them a minute longer.
I'm sure others have a better customer service experience with Sky, sadly for them I don't anyone personally who has and would never recommend them now!