That's 8 days after the credited my account with it
Solar Production Thread
- Thread starter jowwy
- Start date
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That's 8 days after the credited my account with it
My mpan came from my DNO not my installer......i sent off the dno letter to octopus and they did the rest
Alex321
Guru
- Location
- South Wales
Yes, but when Octopus contacted the DNO, the installer couldn't find a record of receiving the G99 form, which has to be completed by the installer.
I have seen all the documentation prior to that, which includes the offer from the DNO for the installation to go ahead, but it looks like the installer may have missed actually sending in the final form after installation (or the DNO mislaid it).
This was the relevant text of the email I had from Octopus:
------------------------------------------------------------------
We've hit a snag getting your Outgoing export set up.
To correctly measure your export I have to get something called an Export
MPAN generated, which is an extra identifier for your meter. Normally when
a solar system is installed, the installer sends a G59/G83/G98 Notification
form to the Distribution Network Operator (DNO).
In your case either the notification has been lost or wasn't completed.
Because of this, the DNO has rejected our request for the export MPAN.
Please either pursue this with your solar system installer or re-submit the
notification, as until it's complete we're unable to progress with your
application.
Let us know once you've had confirmation back from the DNO, and we can
reapply to have your export registered.
Your DNO is National Grid Electricity Distribution and they have a useful
guide on what is required here
https://protect-eu.mimecast.com/s/1NuGCV5ZBhJRZmxSGzQXS?domain=connections.nationalgrid.co.uk
https://protect-eu.mimecast.com/s/xjB5CWwBDfEW4Z5fxXV02?domain=click.octopus.energy
National Grid Electricity Distribution has taken over from Western Power
Distribution. Any documents sent to Western Power will have been received
by National Grid, and we're happy to accept confirmation of commissioning
letters addressed from either party.
thats bad form from the installer tbh.....
Alex321
Guru
- Location
- South Wales
Either them or the DNO. I have no way of knowing which was at fault. The DNO has changed in the meantime (as described in that email), and it isn't impossible that files got lost in the process. The files and data SHOULD have all been transferred, but mistakes happen.
Yeh my DNO letter came from the national grid.....but i didn't need permission to fit my system as its under 3.7kw, we only needed to tell them after it was fitted. So a lot easier to deal with a no paperwork to lose
D
Deleted member 26715
Guest
I've just been onto the DNO to try to find out what is happening with my MPAN, it appears it has been requested as a 4.8 system G99, which is the size of the panels, but the Inverter is only a 3.6 therefore should have gone through G98 not G99. also as it's under G99 it should not have been installed until after it was approved. The fun continues
Just ordered a second battery. Leap of faith really as it won’t really start paying its way until we either get a lot more sunshine or until our current fixed rate tariff expires. But batteries probably won’t get any cheaper in the meantime, and the supplier has them in stock, so we’re going for it.
That all sounds a bit of a mess @Phaeton . Is your installer going to sort it all out?
That all sounds a bit of a mess @Phaeton . Is your installer going to sort it all out?
How big ? I’ve been quoted for a 10kWh
A second 10kWh, which is 9.something in reality.
D
Deleted member 26715
Guest
I've been thinking about a 2nd 6.5kWh battery, as we had topped the existing one up in September by lunch, I know we'll be getting 15p back (hopefully) but it's trying to work out if it's better to store & then use later.
Also just found this on the inverter looks like they did install a 5 not a 3.6 so G99 it is then.
Also just found this on the inverter looks like they did install a 5 not a 3.6 so G99 it is then.
thats a bit of a mess phaeton. hope it gets sorted soon for you
We can’t switch tariff at the moment so I can only get 4.1p for export. We’re heavy users so it makes sense to store a bit more in the daytime then have a bit more available for laundry etc overnight. When our current tariff finishes we’ll go for something like Agile or whatever the equivalent is by then.
D
Deleted member 26715
Guest
I think what has happened reading between the lines, they are commercial installers, 100+ panels are their normal installs, but they saw an opportunity to get into the residential market, we were the first attempt & as they were expanding new people who really didn't understand this side of the market have made mistakes. They've then realised the mistakes but not recified them, in some respects I'm in a good position as the kit installed is better than quoted.
I called into the office earlier & explained the position to one of the Directors, he thought the install was finished & said he would look into what has gone wrong. Hopefully this will get something moving
Fair enough that’s a fair bit of storage . Do you max out your existing battery spring/summer ?
