Fifelad
Veteran
- Location
- Carnock,Fife
Has anyone bought a Titanium Bike off them ? I was putting the feelers out and spoke with a chap who was very helpful from Spa Cycles. Unfortunately I am a bit far away to go in person to their shop.
Spa cycles Harrogate
- Thread starter Fifelad
- Start date
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Kingfisher101
Über Member
No but I had a wheelset off them that was bad enough. They lost my bike, made the wheelset with the wrong sized hub, then had to make another and then couldn't index the gears. To top it off the staff appeared to be scared of the owner.
Look at the online reviews before spending your money. If there's a problem with it, that's when you may have difficulties or get verbal abuse from the owner.
Look at the online reviews before spending your money. If there's a problem with it, that's when you may have difficulties or get verbal abuse from the owner.
Mo1959
Legendary Member
- Location
- Perthshire,Scotland
I bought my Sabbath titanium there and found them extremely helpful. They’re great at customising the bikes to what you want rather than just off the peg like most online retailers.
Mo1959
Legendary Member
- Location
- Perthshire,Scotland
When he phoned me up to discuss the build, he ended up chatting for ages. Not like some firms that can hardly wait to get you off the line.
Punkawallah
Über Member
I’ve had components from them. No problems. They were even available for advice on fitting chain guards.
vickster
Legendary Member
Ditto, I got an AR1 from them about 6 years ago. I had a weekend in Harrogate and visited them in person to testride/order.
They were very helpful when phoned or visited, not responsive to email however (but I recall that the chap who dealt with emails was off sick and no one covered).
I had a faulty seatpost collar which caused slippage from new and lots of scratches to the Ti post but both were replaced quickly once I’d sent back
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All uphill
Still rolling along
- Location
- Somerset
Another here who has bought lots from them, including a bike built to achieve exactly what I wanted.
They took lots of time, in several phone calls, to suggest different ways of getting what I wanted. The people I spoke with were direct, knowledgeable and matter-of-fact.
They took lots of time, in several phone calls, to suggest different ways of getting what I wanted. The people I spoke with were direct, knowledgeable and matter-of-fact.
Tail End Charlie
Well, write it down boy ......
- Location
- In green and pleasant hills.
Another vote for Spa Cycles, they are a top outfit IMO. I've had loads of stuff from them over the years and only ever one problem which was sorted out pronto. They are the type of shop cyclists need, knowledgeable and helpful.
I've not had a Ti frame from them, but a friend of mine has and his order and build up went through easily and he is very happy with it.
I've not had a Ti frame from them, but a friend of mine has and his order and build up went through easily and he is very happy with it.
Spiderweb
Not So Special One
- Location
- North Yorkshire
I’ve visited the shop a few times, the staff were always knowledgeable & helpful.
Agreed. It's Bob who I speak to. Really nice, knowledgeable chap.
Dogtrousers
Kilometre nibbler
I bought my (steel) bike from them about 12 years ago. I've bought a lot of bits and bobs - including wheels - from their web store over the years.
I visited the shop and did a test ride (including a Ti bike) when I bought and had a long talk with them.
Always got good service from them (and I love my Spa Steel Audax bike)
I visited the shop and did a test ride (including a Ti bike) when I bought and had a long talk with them.
Always got good service from them (and I love my Spa Steel Audax bike)
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