Hi, I'm really hoping someone here can help me (sorry if this isn't the right place to ask).
I recently purchased a Bkool Pro trainer but no matter how I set it up it seems to always show the speed drastically lower. I don't mean a few mph lower I mean 10-20 mph lower. I've updated the firmware and moved the sensor as close to the trainer as possible but still see this problem. I even tried using the Zwift software instead of the bkool and still saw the same speeds.
I made a quick video to compare the speeds shown from the bkool trainer to those from my Garmin's speed sensor:
View: https://youtu.be/bRRfuu4W1AU
The retailer I purchased the unit from is refusing to refund it, saying that the bkool unit is not supposed to reflect the real world speed.
Any help or advise would be immensely appreciated.
Bkool may slightly differ from real speeds but they are quite close.
Have you a second speed sensor? try and manually connect only to Bkool trainer only and see what happens