Luke Redpath
Well-Known Member
One more update...I've spoken again with Robynne from head office after I sent an email of complaint this morning.
They have offered me a complete replacement and an upgrade to a better model for free, giving me the choice between the P9 2014 model and the D7i 2013 model! From what I can tell, the main difference is the P9 is faster but the D7i has a hub gear with dynamo. I've opted for the D7i despite the slight (2KG) increase in weight. They weren't able to confirm if it came with a rack but they're happy to put my old rack on from my D8 if its compatible too.
There is one in stock at the Spitalfields branch and I'm in London today so there's a possibility I could be picking it up at the end of the day!
They have offered me a complete replacement and an upgrade to a better model for free, giving me the choice between the P9 2014 model and the D7i 2013 model! From what I can tell, the main difference is the P9 is faster but the D7i has a hub gear with dynamo. I've opted for the D7i despite the slight (2KG) increase in weight. They weren't able to confirm if it came with a rack but they're happy to put my old rack on from my D8 if its compatible too.
There is one in stock at the Spitalfields branch and I'm in London today so there's a possibility I could be picking it up at the end of the day!