Terrible Customer Service
- Thread starter Whiskey88
- Start date
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classic33
Leg End Member
You'll have a call from the female named, asking what it is you want, whilst at the same time they'll be getting everything in the store shipsafe, for when the area manager calls.
RWright
Guru
- Location
- North Carolina
I missed that post. They should have handled it better. I thought the lift was broken. Bad day for everyone it looks like. Sorry to hear your friend was upset by it.
Is being an army veteran relevant. I would expect everyone to be treated with dignity and respect, irrespective of what job they did in the past.
asterix
Comrade Member
- Location
- Limoges or York
It's shocking. I wonder if disabled people should start a movement to highlight organisations that treat them badly, or well for that matter.
Unfortunately our local Boots does nothing to make me think they would be any better..
Incidentally I recall that Ryanair took a lot of stick a few years ago for their attitude to the disabled and I believe did a great deal to improve things. From what I have seen on my flights to and from Limoges I am very impressed with their attitude in that respect now.
Unfortunately our local Boots does nothing to make me think they would be any better..
Incidentally I recall that Ryanair took a lot of stick a few years ago for their attitude to the disabled and I believe did a great deal to improve things. From what I have seen on my flights to and from Limoges I am very impressed with their attitude in that respect now.
Arch
Married to Night Train
- Location
- Salford, UK
The press would love a disgruntled veteran story, probably more than they'd like a story about someone disabled for any other reason. It's not right, but it's the way it is, sadly.
Spinney
Bimbleur extraordinaire
- Location
- Back up north
What avalon said...
BUT, there is the implication that if Joe/Jane Bloggs is disabled, that is unfortunate. If a veteran is disabled, this is assumed to be due to their military service, so they put themselves, when in full health, in harms way for the defense* of the rest of us in this country, and so were disabled through doing good* when they didn't have to.
* let's not get into the (often justified) arguments about whether wars etc are really in defense of the UK.
BUT, there is the implication that if Joe/Jane Bloggs is disabled, that is unfortunate. If a veteran is disabled, this is assumed to be due to their military service, so they put themselves, when in full health, in harms way for the defense* of the rest of us in this country, and so were disabled through doing good* when they didn't have to.
* let's not get into the (often justified) arguments about whether wars etc are really in defense of the UK.
classic33
Leg End Member
And speaking as a disabled person, boots would rather have neither. It won't suprise me if boots try passing the blame onto the people making the complaint as being their fault for causing the problem in the first place.
We'll wait & see.
vernon
Harder than Ronnie Pickering
- Location
- Meanwood, Leeds
Why should that merit special attention.
Arch
Married to Night Train
- Location
- Salford, UK
It shouldn't, but perhaps Whisky means in PR terms - as mentioned above, the press love a veteran story.
I do mean it in PR terms only, sorry I didn't explain that too well before. Frankly, after leaving I changed my views a lot about military service and I often get annoyed at the "specialness" that is perceived of it in the press. However, it does mean that some national papers would be likely to really kick off with it if going to the press became a necessary action.
I agree, if I understand your post. It appears that a lift that is normally available was unavailable due to service/maintenance work. On this visit surely it would have been easier on all concerned to just say "oh, that's a blimmin nuisance. You wait here a sec while I run down and get my prescription"
It's unfortunate that the lift wasn't available on this visit but all mechanical equipment needs repair at some time and nobody working there will have broken it on purpose.
asterix
Comrade Member
- Location
- Limoges or York
The return to civilian life is hard for veterans of combat. How much more so if they are disabled?
http://www.telegraph.co.uk/news/new...f-war-veterans-locked-in-British-prisons.html
I was shocked to read lately that there are currently about 23 million service veterans in the US. The disabled ones there are not treated particularly well from what I read. Certainly not as 'special'.
Congratulations on proving that you have no idea about disabilities. As stated in the post, S was about to fall over from being on their feet too long - that fall would have been down a flight of stairs. Are you suggesting that S should have allowed themselves to fall down a flight of stairs in order to "pause for 30 seconds" to listen to an apology that, had everything been done correctly in the first place, would not have been needed?
