I'll continue to buy from
Halfords but I will never again trust my local store or the associated local workshops to fit or repair anything.
I find fitting car headlight bulbs very fiddly. Over the past six months my local Halfords, on two separate ocassions, has fitted a new bulb for me. This winter my headlights became progressively so poor it was dangerous to drive. I called into my local garage. One of the co-owners took a look. Neither bulb had been fitted correctly. I explained, the comment was "Never ask Halfords to fit anything." Advice I should have heeded fully
Two weeks ago I needed a new battery. Halfords fitted this. Yesterday parked by a remote Cumbrian beach, three miles from anywhere and the car won't unlock and then start. I have a battery pack for jump starts. When I went to take off the positive terminal cover the whole thing lifted away in my hand. The lead had not been tightened on to the terminal. I replaced it, thumped my fist on the cover. Bingo, started first time.
Who could possibly f*** up fitting a car battery?
When we got home I went down to Halfords, spoke to the manager and explained I wasn't complaining but felt he needed to know his instore fitters had made basic errors on three ocassions in six months.
The manager while appreciative didn't think to ask if the battery terminal needed checking again.