Drago
Legendary Member
- Location
- Suburban Poshshire
FiL had a good day. Last year he accidentally parked in the wrong parking bay, and despite showing a blue badge got a penalty charge.
The car is registered to MiL, so they wrote to her demanding she name the driver. Alas,MiL is profoundly disabled and can neither write nor speak. FiL rang the company and tried to have a chat and settle the bill (no I internet because hes 80, and no chequebook), but they refused to discuss with with him because he wasn't the registered keeper because of "data protection".
Getting nowhere fast, and determined now not to pay because of the companies terrible attitude, my FiL let it escalate through a debt collection agency (which he ignored) and today it finally went to court.
When MiL, the registered keeper, was called my FiL duly wheeled her in. When it became apparent that MiL could not speak the solicitor for the parking company asked FiL to translate what she was saying. "Sorry, you've already told me you won't speak to me because of data protection", and he duly walked out.
The Judge went doolally at the solicitor once the whole sorry tale was explained, and threw the case out on the grounds that the company had ample opportunity to resolve it but chose not to do so be cause of their inflexibility and ignorance. I reckon it's probably cost them a grand or more in debt collection agency and solicitors fees, all for nothing.
Sympathy quotient = nil.
The car is registered to MiL, so they wrote to her demanding she name the driver. Alas,MiL is profoundly disabled and can neither write nor speak. FiL rang the company and tried to have a chat and settle the bill (no I internet because hes 80, and no chequebook), but they refused to discuss with with him because he wasn't the registered keeper because of "data protection".
Getting nowhere fast, and determined now not to pay because of the companies terrible attitude, my FiL let it escalate through a debt collection agency (which he ignored) and today it finally went to court.
When MiL, the registered keeper, was called my FiL duly wheeled her in. When it became apparent that MiL could not speak the solicitor for the parking company asked FiL to translate what she was saying. "Sorry, you've already told me you won't speak to me because of data protection", and he duly walked out.
The Judge went doolally at the solicitor once the whole sorry tale was explained, and threw the case out on the grounds that the company had ample opportunity to resolve it but chose not to do so be cause of their inflexibility and ignorance. I reckon it's probably cost them a grand or more in debt collection agency and solicitors fees, all for nothing.
Sympathy quotient = nil.