D
Deleted member 26715
Guest
Having an argument with Garmin, bought a Sat Nav that had free map updates for life, it's now stopped updating as Garmin Express claims it can't see the unit. I have a Mac which Garmin support, can't see the unit, I have Windows which Garmin support, can't see the unit. But I also have Linux which Garmin don't support, on Linux I can see the unit, I can write files to it & I can read files from it.
Garmin are saying the unit is faulty & as it's out of warranty there's nothing to be done, but I don't think it is, I think they have deliberately stopped supporting it to sell more units, let's face it once I bought it with free map updates for life I don't want to have to buy another until the next generation comes along.
They have made a generous offer as I am a loyal customer to sell me a replacement at 30% off the RRP on their website, whoopee 30% off RRP, Argos sell them at RRP -30% already so it's not really an offer is it.
Just wondering if I am the only person that this is happening to or is it really deliberate
Garmin are saying the unit is faulty & as it's out of warranty there's nothing to be done, but I don't think it is, I think they have deliberately stopped supporting it to sell more units, let's face it once I bought it with free map updates for life I don't want to have to buy another until the next generation comes along.
They have made a generous offer as I am a loyal customer to sell me a replacement at 30% off the RRP on their website, whoopee 30% off RRP, Argos sell them at RRP -30% already so it's not really an offer is it.
Just wondering if I am the only person that this is happening to or is it really deliberate