Virgin media bills

[Fnaar]

I do not have a Virgin Media internet account, and I never will.
For about three years, I have intermittently been receiving bills via email for an account I don't have.
I ignored them at first, but after a while I phoned (impossible to contact them otherwise, in my experience) at a cost to me of over £7 on their (preminum) line.
I explained that the account wasn't mine. I pushed the fella who spoke to me a wee bit, and he said it's someone with the same name as me, but "not in mainland UK" (which I took to mean Northern Ireland; I have a very Irish name).

Perhaps this person simply gave them the wrong email address, but each time I have phoned (I even went up a step once and threatened legal action), they stop for a bit,then they come back. I got one yessterday.

I have no intention of paying, obvs, but I am slightly worried about possible affects on credit rating etc.

Any advice folks?

 

[Mrs M]

Phone Richard Branson, he should sort it out

 

[swee'pea99]

Send a snail mail letter to this guy:

@

Griffin House
161 Hammersmith Road
London W6 8BS

Be clear & polite, tell him what's happened and ask him if he thinks this is acceptable.

 

[vickster]

+1 for a letter to management

 

[Andrew_P]

If you main concern is credit rating and if its happened with other accounts, you can sign up to Experian, Equifax etc and see what account you have.

When I signed up I had 1 associations and 3 addresses that had nothing to do with me, I paid the subs for a little while and caught 2 payday loan scams. They wouldn't have paid out apparently but the searches were on my file. Was quite easy getting it all removed.

 

[Drago]

Are they emailing you the bills?

 

[BASS 666]

my credit history nearly went up in smoke because a guy in England with the same name as me didnt pay his credit card bill ..
you would think in modern times they would know who was who ...

 

[twentysix by twentyfive]

Sign up to Virgin Media then your bills will go to the other guy. Simples.

 

[Tin Pot]

If you main concern is credit rating and if its happened with other accounts, you can sign up to Experian, Equifax etc and see what account you have.

When I signed up I had 1 associations and 3 addresses that had nothing to do with me, I paid the subs for a little while and caught 2 payday loan scams. They wouldn't have paid out apparently but the searches were on my file. Was quite easy getting it all removed.

Erm, not sure I'd put Equifax on that list.

 

[Andrew_P]

Erm, not sure I'd put Equifax on that list.

Why they are a credit reference agency? Same details as Experian has.

 

[Tin Pot]

Why they are a credit reference agency? Same details as Experian has.

Because they lost the details of half of the US population earlier this year.

And an unknown amount of Brits, data which they had transferred illegally to the US in the first place.

The CISO, CIO and CEO have all resigned.

It's been quite big news.

 

[growingvegetables]

Letter takes time? A well-worded tweet hashtagged Virgin media may get their attention quicker? [Works for Tesco - DAMHIKT.]

 

[Freds Dad]

I had problems with Virgin Media and ended up emailing the CEO.
I received a call from the Executive support team who were extremely helpful and resolved the problem almost immediately. I have also kept their direct phone number if you want it.

 

[Deleted member 26715]

http://metro.co.uk/2014/04/11/virgi...rd-refuse-to-pay-bill-in-tv-porn-row-4695892/ Is this you?

 

[Drago]

http://metro.co.uk/2014/04/11/virgi...rd-refuse-to-pay-bill-in-tv-porn-row-4695892/ Is this you?

I've seen that story elsewhere. In another interview their son, who is in his Forties and lives with them, swears blind (cough) it wasn't him.