Mr Pig
New Member
- Location
- North Lanarkshire
Thousands of Apple users are currently suffering from a number of very serous issues, mainly centering around displays built in specific Chinese factories.
A very high percentage of computers with serial numbers starting with W8*** are developing vertical lines on the display which increase in number until the screen is unusable. Affected models include 'G' series iMacs, Intel iMacs and notebooks. In a separate issue users of other display models are experiencing a dark area at the bottom of the screen.
Most seriously, Apple are lying, stonewalling and generally refusing to admit there is an issue let alone do anything about it. I have an Intel iMac with lines and got nowhere on the phone to them last night. They lied about what they knew about the problem and denied that my computer was in the effected batch. They refereed me to a local Apple approved repairer who quoted £90 just to look at the machine with the cost of repair on top of that! Cost of repair seems to be typically around £350!! Many machines are failing again after repair, sometimes two or three times!!!!
It is totally disgusting. Apple have used Chinese labor to keep their costs down, whilst still charging premium prices for their products, but when the cost cutting results in poor quality they just wash their hands of it. It is very unlikely that I'll ever buy an Apple product again.
If you feel this may apply to you, or threaten to do in the future, there are a couple of petitions on the net and countless forum threads. The fault typically shows up between one and two years after purchase. If you have a fully working Apple computer that hailed from the factory concerned I strongly recommend that you sell it! The failure rate is very high, maybe as high as fifty percent, and is only likely to climb as these products age.
A very high percentage of computers with serial numbers starting with W8*** are developing vertical lines on the display which increase in number until the screen is unusable. Affected models include 'G' series iMacs, Intel iMacs and notebooks. In a separate issue users of other display models are experiencing a dark area at the bottom of the screen.
Most seriously, Apple are lying, stonewalling and generally refusing to admit there is an issue let alone do anything about it. I have an Intel iMac with lines and got nowhere on the phone to them last night. They lied about what they knew about the problem and denied that my computer was in the effected batch. They refereed me to a local Apple approved repairer who quoted £90 just to look at the machine with the cost of repair on top of that! Cost of repair seems to be typically around £350!! Many machines are failing again after repair, sometimes two or three times!!!!
It is totally disgusting. Apple have used Chinese labor to keep their costs down, whilst still charging premium prices for their products, but when the cost cutting results in poor quality they just wash their hands of it. It is very unlikely that I'll ever buy an Apple product again.
If you feel this may apply to you, or threaten to do in the future, there are a couple of petitions on the net and countless forum threads. The fault typically shows up between one and two years after purchase. If you have a fully working Apple computer that hailed from the factory concerned I strongly recommend that you sell it! The failure rate is very high, maybe as high as fifty percent, and is only likely to climb as these products age.