Last year a car knocked me off my bike and the driver and the insurance company accepted fault. I didn't accept the compensation from the insurance company - which was 325GDP. My bike was damaged and I had bumps and bruises, most lasting (3-4 months) was what my doctor described as ulna nerve injury, where I landed on my elbow causing numbness and tingling in my lower arm/hand. That has now gone, although I do get an achy elbow at times. I didn't receive any treatment for my injuries - in fact the GP said there wasn't any and that time was the antidote. The insurance company made me feel like a fraud because I couldn't produce the receipts for my 3 year old bike or the coat I was wearing (the insurance 'customer care' representative told me she kept all her receipts)! I don't think my injuries, which to be fair did not affect my work, were considered at all. It was more about not doing things that I usually do like pilates - and I haven't yet wanted/had the courage to get back on my bike. I did contact a few solicitors initially, but now think I might just try the small claims court. The thing is, apart from the repair of my bike, what's a fair claim?
Its was my cheap viking fixie. I felt sorry for the old lady and asked for £200 to replace it. A few days later the cops called her and what ever they said plus the fact I had an "awfully expensive bike" according to her husband made her elect to go through her insurance. The insurance company eventually came back with an offer just more than the OPs offer I haggled for a wee bit more and it was agreed to.