So here's a good story for you.
I ordered a bottom bracket from Wiggle only the other day.
As usual I got the emails saying dispatched. Then another saying it had been delivered by Hermes on Sunday. The delivery address was to my place of work. If the office is not open then the concierge signs for mail and parcels.
So, check Hermes email. Seen it's been signed by the concierge.
Pop along to see him, ask about the parcel. He said nothing was delivered on Sunday. Showed him the signature. Said it's not his.
I mail Wiggle, they get back to me saying the parcel has been left at number 188 in my road.
There is no number 188 in this road. (So not the concierge) I tell Wiggle
They send me the post code. I check the post code, it's a Waitrose. There's a bus stop outside of the shop
The number of the bus that stops there? Yep, it's the number 188 bus.
Wiggle are dragging their heels and not getting back to me. It's only a 13 Quid BB but its a serious matter as far as I am concerned as it is clearly fraud committed by the Hermes driver.
Looks like they will be losing a very good long time customer here.
I ordered a bottom bracket from Wiggle only the other day.
As usual I got the emails saying dispatched. Then another saying it had been delivered by Hermes on Sunday. The delivery address was to my place of work. If the office is not open then the concierge signs for mail and parcels.
So, check Hermes email. Seen it's been signed by the concierge.
Pop along to see him, ask about the parcel. He said nothing was delivered on Sunday. Showed him the signature. Said it's not his.
I mail Wiggle, they get back to me saying the parcel has been left at number 188 in my road.
There is no number 188 in this road. (So not the concierge) I tell Wiggle
They send me the post code. I check the post code, it's a Waitrose. There's a bus stop outside of the shop
The number of the bus that stops there? Yep, it's the number 188 bus.
Wiggle are dragging their heels and not getting back to me. It's only a 13 Quid BB but its a serious matter as far as I am concerned as it is clearly fraud committed by the Hermes driver.
Looks like they will be losing a very good long time customer here.