A scam that's not a scam.

[stephec]

A few days ago my M.I.L. gets a letter from an IFA offering his services that also made reference/alluded to her account at a certain bank, I had a look at it and said, 'scam, take it into your bank.'

This afternoon she comes round after going to the bank and explains all, apparently it's an ex-branch manager who's now an IFA and is contacting lots of his ex customers.

As far as I see it though he's using confidential bank information from his time of employment to do this and at the very least deserves a stiff boot in the knackers for doing so.

Am I right, is he wrong for doing this?

 

[fossyant]

Very wrong as he's got customer details which he shouldn't have.

 

[Arjimlad]

Wholly wrong, and the FCA should know about this serious data protection breach. Although they will probably only react sometime around 2027. His network/regulator etc should be told.

https://register.fca.org.uk/s/ Find him here & make a complaint.

 

[Ian H]

Yes. For that reason I'd be unwilling to trust him elsewhere.

 

[cougie uk]

Blimey - that sounds like being right out of order.

 

[Cycleops]

Breach of Data Protection Act?

 

[ebikeerwidnes]

Breach of Data Protection Act?

I think it is GDPR nowadays

either way totally illegal and he will know it is!

 

[alicat]

Inform the Information Commissioner (ICO).

 

[neil_merseyside]

Why is he an ex-employee? not from data misuse issues surely 😂
AND if he is ignoring the law by misusing data then he is capable of anything.
Report him, and the bank employees who fobbed you off with "oh he used to work here (it's fine)" they should have said "I'll report it to head office".

 

[midlife]

Blimey, if I took info from my hospital it's an immediate sacking offence and straight to the Police without passing go !

 

[Ming the Merciless]

Report him, that’s illegal and a breach of IFA code of conduct. Needs to be struck off to start.

 

[stephec]

After speaking to her a bit more I found out that the conversation with the bank staff went like this -

Don't you recognise the name, he used to be the manager here?

No I didn't.

And how did you feel when you got the letter?

Worried because I thought someone was trying to con me.

Well I'll take a copy of it as we've already had quite a few more and it's being logged as a complaint, you should be receiving a letter of apology from the bank in the next few days.

My suggestion that we arrange a meeting between him, me, and her two big sons was unfortunately knocked back. 😂

 

[cougie uk]

After speaking to her a bit more I found out that the conversation with the bank staff went like this -

Don't you recognise the name, he used to be the manager here?

No I didn't.

And how did you feel when you got the letter?

Worried because I thought someone was trying to con me.

Well I'll take a copy of it as we've already had quite a few more and it's being logged as a complaint, you should be receiving a letter of apology from the bank in the next few days.

My suggestion that we arrange a meeting between him, me, and her two big sons was unfortunately knocked back. 😂

Sounds like a euphemism.

 

[stephec]

Sounds like a euphemism.

 

[Deleted member 26715]

Is your M.i.L on the electoral roll? If she is I doubt very much the ICO will do anything unless you can prove that the bank was negligent in allowing the ex-employee from taking customer details with him, good luck with that one. Again the IFA/FCA/FSO or whatever they are called this year won't be interested unless you ask him to stop contacting her & he continues to do so.