Accie's fake Rolex.

[Accy cyclist]

She may be scuppered then unfortunately as the goods were delivered. And as she knew she was buying a fake, she may not have a leg to stand on really (small claims court isn't going to be an option). She might be able to claim the £40 for the box if it never arrived.

But if she's sent many messages to them asking for refund details, then surely they have to refund her by law? She sent the first message on the day she received the item, so it's not as if she's asked for a refund after a month or so. She told me she kept the watch for 'evidence'. Surely if she agrees to send them the watch back that should be enough. 🤔

 

[vickster]

But if she's sent many messages to them asking for refund details, then surely they have to refund her by law? She sent the first message on the day she received the item, so it's not as if she's asked for a refund after a month or so. She told me she kept the watch for 'evidence'. Surely if she agrees to send them the watch back that should be enough. 🤔

Has she astually returned the watch and has proof of doing so if not why should they refund? Were there no refund details on the website. If she needs evidence of whatever, she'll need picture. How much time has passed, is she still in the refund period allowed by DSR (14 days I think)
Why on earth did she buy fake crap from what seems like a scam website essentially.? This is seemingly a legal matter for small claims and not one for the bank, so they'll probably give them back the money

 

[Accy cyclist]

Has she astually returned the watch and has proof of doing so if not why should they refund?

She couldn't return the watch as like I said, they didn't reply to her question of how to return it for a refund. This is there supposed help/contact us page.
https://www.supertimestore.com/contact

 

[Accy cyclist]

Thinking about it, the dodgy seller is obviously going to dispute the customer refund. They aren't just going to say "Ok, let her have her money back and we move on". It won't cost them anything to dispute it, so why not just do that! Anyway, she has a 40 day wait to see what happens. If it does go to a small claims court will she have to pay or will she get some form of legal aid? 🤔

 

[Accy cyclist]

I've just emailed this address, https://www.supertimestore.com/contact, asking if I were to buy one of their watches and found it not to be what I expected, what is their refund policy, I'll wait and see if they reply and if they do what they have to say.🤔

 

[vickster]

Thinking about it, the dodgy seller is obviously going to dispute the customer refund. They aren't just going to say "Ok, let her have her money back and we move on". It won't cost them anything to dispute it, so why not just do that! Anyway, she has a 40 day wait to see what happens. If it does go to a small claims court will she have to pay or will she get some form of legal aid? 🤔

she'll have to pay. I can't recall how much it is to do, she'll get her costs back though if she wins. The likelihood is they won't engage anyhow, wouldn't bother myself

 

[vickster]

I've just emailed this address, https://www.supertimestore.com/contact, asking if I were to buy one of their watches and found it not to be what I expected, what is their refund policy, I'll wait and see if they reply and if they do what they have to say.🤔

That is quite the dodgiest website I've ever seen!

 

[Accy cyclist]

The likelihood is they won't engage anyhow, wouldn't bother myself

So if they don't and they don't bother to attend the small claims court, if it goes that far, then the 'judge' will rule in favour of the buyer? It'd be like a 'star witness' in a Crown Court trail not turning up. The judge would then dismiss the case due to lack of evidence from the prosecution. 🤔

 

[Drago]

That is quite the dodgiest website I've ever seen!

Youfe clearly not seen that garden gnome porn website that Accy runs.

 

[vickster]

So if they don't and they don't bother to attend the small claims court, if it goes that far, then the 'judge' will rule in favour of the buyer? It'd be like a 'star witness' in a Crown Court trail not turning up. The judge would then dismiss the case due to lack of evidence from the prosecution. 🤔

No, have a read of how the small claims court works
https://www.gov.uk/make-court-claim-for-money

 

[Accy cyclist]

No, have a read of how the small claims court works
https://www.gov.uk/make-court-claim-for-money

Well, my neighbour is cautiously confident she'll be keeping the money. We both agree that these dodgy dealers will be opening a can of worms by trying to get the money back. They are clearly selling items illegally. If they have any sense they'd back off and accept that not all they rip off will accept their sub standard items. By the way, the seller hasn't replied to my question about how to return items, nor do I expect them to! All these unanswered texts, emails etc are being noted and passed on to her bank, who are acknowledging them and even encouraging her to send them, saying words to the affect of no replies means they have something to hide.

 

[cisamcgu]

But if she's sent many messages to them asking for refund details, then surely they have to refund her by law? She sent the first message on the day she received the item, so it's not as if she's asked for a refund after a month or so. She told me she kept the watch for 'evidence'. Surely if she agrees to send them the watch back that should be enough. 🤔

she knowingly bought a fake though ?

 

[Accy cyclist]

she knowingly bought a fake though ?

It wasn't described as a 'fake' though. It was described as a 'super clone', which to me says it's a copy, not a fake. Imagine buying a known copy of the Mona Lisa and you then receive something that resembles something painted by a blind chimpanzee on crystal meth. You knew you weren't buying the original, but you did expect something that resembles the Mona Lisa. She and many others I suspect have been conned by these dodgy dealers. It's not as if she bought it from a dealer who opens his coat to reveal many fake watches and he says "ok, give me £250 and take your pick, then I can be on my way"! She bought the watch from what she deemed to be a legitimate site. After all, why would they be anything apart from legitimate if they are allowed to operate and advertise on the world wide web? No, this is clearly a case of gaining money by deception. Deceiving people who want a watch that looks like a Rolex, then sending them a watch that clearly doesn't look like a Rolex, to me is an act of obtaining money by false pretenses.

 

[vickster]

she knowingly bought a fake though ?

The website calls them replicas, tomato-tomato.

Did she do any research into the seller before buying?

 

[Accy cyclist]

The website calls them replicas, tomato-tomato.

Did she do any research into the seller before buying?

I don't know if she did, but I don't think she will have done.