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Spartak

Powered by M&M's
Location
Bristolian
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Cardiff Bay 'Spoons today ... 😋
 

No Ta Doctor

Veteran
shame they dont clean the glasses properly :sad: all those bubbles stuck on the nonic bulge on the glass, as opposed to the head where they are supposed to be, is caused by left over grease residue from when it was put through the dishwasher.

Was about to say the same. Standards going downhill, proper landlords wouldn't serve you that in my day [insert old man shouts at clouds Simpsons meme here]
 

Spartak

Powered by M&M's
Location
Bristolian
shame they dont clean the glasses properly :sad: all those bubbles stuck on the nonic bulge on the glass, as opposed to the head where they are supposed to be, is caused by left over grease residue from when it was put through the dishwasher.

Some spoons are pretty poor nowadays,
Understaffed which leads to long queues, poor service etc.
It could be their downfall ?
 

katiewlx

Über Member
Some spoons are pretty poor nowadays,
Understaffed which leads to long queues, poor service etc.
It could be their downfall ?

there have always been good and poor spoons imo, their franchise model kind of abit like all franchise models, increases that problem, but it as always comes down to the staff ultimately, a good bar manager or team lead will absolutely make the difference in service & cleanliness and all that stuff. and they do get tested on service time as part of the companies quality checks and if they dont meet them it impacts their bonus.

but really its the same in all pubs the staff who give a xxxx really make the difference the others just dont care and you feel it.

I was pondering this the other day in a pub Ive been frequenting for literally decades, longer than any of the current staff have been working there, and some of them have been working there for a least 10 years, but there are a couple who in that time have still never learnt how to spot which customer is next to serve. They literally just serve whoever is in front of them all the time. And Ive worked behind a bar, on a Friday and Saturday nights, I know when it gets really busy its tricky thing to do, but this is like a consistent even on a wet wednesday afternoon when theres barely anyone in. Unless you are one of their mates and then they get served straight away always.

which just reminds me of Spoons, because even in the better ones its just a free for all alot of the time
 

No Ta Doctor

Veteran
there have always been good and poor spoons imo, their franchise model kind of abit like all franchise models, increases that problem, but it as always comes down to the staff ultimately, a good bar manager or team lead will absolutely make the difference in service & cleanliness and all that stuff. and they do get tested on service time as part of the companies quality checks and if they dont meet them it impacts their bonus.

but really its the same in all pubs the staff who give a xxxx really make the difference the others just dont care and you feel it.

I was pondering this the other day in a pub Ive been frequenting for literally decades, longer than any of the current staff have been working there, and some of them have been working there for a least 10 years, but there are a couple who in that time have still never learnt how to spot which customer is next to serve. They literally just serve whoever is in front of them all the time. And Ive worked behind a bar, on a Friday and Saturday nights, I know when it gets really busy its tricky thing to do, but this is like a consistent even on a wet wednesday afternoon when theres barely anyone in. Unless you are one of their mates and then they get served straight away always.

which just reminds me of Spoons, because even in the better ones its just a free for all alot of the time

Don't worry, the Christmas amateurs will be in soon, that always makes things better...
- ordering a round where they mention the Guinness last
- ordering bloody cocktails
- queuing at the bar
- ordering individually
- being all bloody Christmassy on a wet Tuesday evening in November
- (craft beer bar special) wanting to taste every beer on the board when it's busy and people are waiting for a beer
 

katiewlx

Über Member
Don't worry, the Christmas amateurs will be in soon, that always makes things better...
- ordering a round where they mention the Guinness last
- ordering bloody cocktails
- queuing at the bar
- ordering individually
- being all bloody Christmassy on a wet Tuesday evening in November
- (craft beer bar special) wanting to taste every beer on the board when it's busy and people are waiting for a beer

dont remind me :sad: I do actually avoid pubs in the run up to Christmas precisely for those reasons.

I mean its been bad enough this week with the Halloween & firework half term crowds, and whats with tasters of beer anyway, there was a guy last night must have had 3 tasters, and then only ordered a half of the one he liked anyway.

I went to a beer festival the other day, and yes there were people asking for tasters there too, when its likes 3 deep at the bar, and yet I ordered all my beer purely based on the colour and didnt have a single beer whose taste surprised me, it was oh golden beer, yep tastes like a golden beer, oh a stout, yep tastes like a stout, etc etc.
 

stephec

Squire
Location
Bolton
Don't worry, the Christmas amateurs will be in soon, that always makes things better...
- ordering a round where they mention the Guinness last
- ordering bloody cocktails
- queuing at the bar
- ordering individually
- being all bloody Christmassy on a wet Tuesday evening in November
- (craft beer bar special) wanting to taste every beer on the board when it's busy and people are waiting for a beer

When I was at college in the eighties I used to work in a pub, you've just given me flashbacks, and one bloke even asked if he could pay by cheque. 😂
 
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